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Facilities Operations Manager

2 months ago

Dallas, Texas, United States Movementgyms Full time

Job Overview
The Facilities Operations Manager will oversee the daily functions of the facilities team within a designated area, handling all administrative and staffing responsibilities pertinent to the region.

This role will also provide direct support to one Movement facility in the area, acting as the primary Facilities Associate. Reporting directly to the Facilities Director, this position is crucial for maintaining operational efficiency.

Key Responsibilities:

  • Supervise repairs and maintenance across facilities in the assigned region.
  • Lead a team of facilities associates, ensuring that all facilities are properly maintained and repairs are executed promptly.
  • Manage small capital expenditure projects as part of routine maintenance.
  • Oversee and manage the budget for the facilities department, ensuring alignment with departmental and gym objectives, approving expenses, and collaborating with local Facility Associates to prioritize needs and costs.
  • Review and audit Asana Facilities Task projects for each facility, ensuring timely completion of repairs and maintenance in accordance with priorities and budget constraints, while providing clear updates to key stakeholders.
  • Handle team management, scheduling, and payroll processing.
  • Assist in hiring and training new facility associates in collaboration with the Facility Director.
  • Act as the primary Facility Associate for one Movement Facility in the region.
  • Maintain a regular presence at all locations within the assigned area.

Regional Point of Contact:
Collaborate with Senior Directors to ensure effective communication with Director teams regarding facilities matters. Regularly meet with the Facilities Director and other Facilities Managers to align with company objectives and policies. Coordinate with the Facilities Director to provide staffing support for capital projects or similar initiatives.

Responsibilities as Facility Associate:
Conduct bi-weekly meetings with gym management to prioritize and strategize tasks. Utilize project management software, such as Asana, to manage assignments. Coordinate with Facilities Service Providers for projects or repairs requiring specialized skills (e.g., electrical, HVAC, plumbing) while keeping Gym Directors/Assistant Directors informed through project software and direct communication.

Develop and manage a monthly and annual maintenance calendar, addressing facilities requests from the gym, preparing schedules, timelines, cost estimates, and staffing proposals, then executing approved plans.

Maintain relationships with contractors and service providers (e.g., fitness equipment suppliers, pest control services). Keep detailed maintenance logs and daily activity reports, ensuring directors are updated.

Monitor equipment inventory and place orders as necessary. Perform manual repairs and coordinate general upkeep tasks, including landscaping, painting, light carpentry, and foam padding repairs and replacements.

Supervise and conduct checks on ropes and anchors, ensuring that all work performed in gyms adheres to safety regulations. This includes rope-access work as required for repairs and inspections. Address urgent maintenance issues outside of standard business hours when necessary.

Maintain an information log and contact details for frequent repair service providers (e.g., HVAC, fire, alarm systems).

Success Metrics:
Create a supportive environment for facilities department team members, fostering a collegial culture that aligns with the company's values and objectives. Prioritize administrative support for facilities team members, enabling them to concentrate on their core responsibilities. Ensure all gyms in the region are well-maintained and that communication between facilities and operations departments is efficient and effective. Ensure timely completion and accurate tracking of larger projects.

This position requires full-time hours with a flexible schedule, including the potential for late nights, early mornings, and weekends as needed. Ideal candidates will have experience leading teams, excellent organizational skills, strong mechanical aptitude, and outstanding communication, interpersonal, and problem-solving abilities. Candidates should be able to work independently while aligning with gym and director goals.

Additional qualifications include the ability to safely use and supervise the use of power tools and ladders, maintain organized records, and report on activities. Candidates should be organized, efficient, and capable of meeting deadlines. Comfort with rope access work and working at heights is essential (training will be provided). Candidates should embody Movement's core values and possess computer skills (Word, Excel, Asana). A valid driver's license and the ability to travel to regional gyms regularly are required, along with work-at-heights certification and technical expertise in one or more building trades (4+ years of experience). Experience in interviewing, hiring, onboarding, and conducting annual reviews, as well as managing budgets in a project-based environment, is also essential.