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Operations Director

2 months ago

Dallas, Texas, United States Dallas Arboretum Full time
Job Title: Interim Director of Operations

At the Dallas Arboretum and Botanical Garden, we are seeking a highly skilled and experienced Interim Director of Operations to join our team. This is a unique opportunity to lead our facilities management team and ensure the daily oversight, care, and maintenance of our physical properties.

Key Responsibilities:
  • Daily Operations Management:
    • Oversee the daily maintenance and readiness of all physical properties, including buildings, homes, restrooms, offices, food service areas, storage facilities, and visitor experience areas.
    • Actively manage janitorial and setup teams to ensure timely and efficient completion of facility service responsibilities.
  • Supervision and Team Leadership:
    • Directly supervise Operations Supervisors, custodial staff, and the setup crew to ensure high standards of performance and productivity.
    • Manage schedules and personnel documentation for staff.
    • Provide leadership and foster a positive work environment to enhance team efficiency and morale.
  • Facility Maintenance and Repairs:
    • Work with management team to address operational issues swiftly and effectively.
    • Monitor and schedule routine maintenance, including preventive maintenance contracts.
    • Oversee repairs and construction work, coordinating with contractors and ensuring timely and budget-compliant completion.
    • Address emergency situations such as weather-related issues, power outages, and plumbing or electrical problems.
  • Vendor and Contractor Coordination:
    • Collaborate with vendors to ensure functionality of equipment; coordinate repairs and prepare weekly reports on non-functional units.
    • Schedule and monitor special projects and contractor services, ensuring adherence to budget and operational standards.
    • Ensure timely installation of Holiday at the Arboretum exhibits.
  • Event Support and Logistics:
    • Coordinate with departments for event logistics, ensuring efficient setup and execution of public and private events.
    • Provide support during major events, acting as Manager on Duty when required, and handle public needs and emergencies.
  • Administrative and Reporting Duties:
    • Process and code invoices for payment in a timely manner.
    • Conduct weekly facility walks to identify issues, prepare reports on findings, and take corrective actions as needed.
    • Prepare and review reports on maintenance and operational activities with the Director and other senior management.

Requirements:

  • Bachelor's degree preferred.
  • Minimum of 4 years in facility management, with at least 2 years of supervisory experience.
  • Background in mechanical, plumbing, and electrical repair is desirable.
  • Strong understanding of facility management and janitorial best practices.
  • Excellent verbal and written communication skills; basic computer skills required.
  • Ability to work flexible hours, including weekends, and respond to emergencies as needed.
  • Physical capability to lift up to 30 pounds, climb ladders, and perform various physical tasks throughout the property in all weather conditions.
  • Valid driver's license to operate garden vehicles.
  • Willing to work weekends (required).

About the Dallas Arboretum:

The Dallas Arboretum and Botanical Garden is a 66-acre botanical garden located on the shores of White Rock Lake in Dallas, Texas. We are a non-profit organization dedicated to providing a beautiful and peaceful environment for our visitors to enjoy. Our mission is to connect people with nature, art, and each other.