Event Support Coordinator

18 hours ago

Franklin, Tennessee, United States Southall Full time
Job Summary

Southall is a premier destination that brings nature, produce, and people together in a unique way. We are seeking an Event Support Coordinator to oversee our on-site event logistics, serve as a liaison between client expectations and operational connections, and manage vendors.

Key Responsibilities
  • Assist the Catering and Events team in managing on-site group needs and vendor activity for special events during conferences and programs.
  • Act as a client-facing liaison and on-site coordinator to ensure seamless execution of event logistics, supporting the Event Manager.
  • Ensure successful vendor experience, remaining mindful of asset protection initiatives, including initial vendor meet & greet, pre/post event space walkthroughs, and holding vendors accountable for any damages or sub-standard performances.
  • Perform administrative duties to support vendor management, such as reporting, communications with managers and vendors, and property access for vendors.
  • Daily creation of Banquet Event Orders and diagram packets for vendors when on property.
  • Maintain and organize Banquet Event Orders, attending BEO meetings as needed.
  • Prepare Set Up Program Agendas for pre-shift meetings, as required.
  • Pre-check and audit the set-up and banquet teams in accordance with client and internal event order details to ensure an excellent experience for guests and Southall's reputation.
  • Other duties as assigned.
Requirements
  • Experience as a departmental trainer or supervisor is preferred.
  • Ability to walk for long periods of distance and time, resulting in an average of 17,000 to 25,000 steps per shift is required.
  • Strong attention to detail.
  • Excellent customer service and relationship-making skills.
  • Ability to have critical conversations regarding process and standard following.
  • Good computer skills, with experience using or ability to learn Microsoft Outlook and Excel.
Education
  • High School diploma or GED.

Southall Farm and Inn is committed to a diverse and inclusive workplace. We provide equal employment opportunities to applicants and employees and do not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability, or any other classification protected by law. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

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