Senior Vice President, Risk Management
2 weeks ago
The Business Risk and Control Lead for Marketing and Transformation and Delivery utilizes extensive disciplinary expertise, contributing to the formulation of innovative methodologies and enhancing processes and workflows within the designated area. This role necessitates a profound comprehension of how various sectors synergize within the sub-function while coordinating and advancing the objectives of the function and the broader organization. The individual will assess moderately intricate and variable challenges with significant potential repercussions, where the formulation of a strategy or action involves evaluating diverse alternatives and balancing potentially conflicting scenarios through multiple information sources.
Strong analytical capabilities are essential to filter, prioritize, and validate potentially complex and dynamic information from various sources. Excellent communication and diplomatic skills are required. The role often entails assuming both informal and formal leadership within teams and participating in the mentoring and training of new personnel. The individual will have a substantial impact on project scale, geographic reach, etc., by influencing decisions through guidance, counsel, and/or facilitating services to others in their area of expertise. The performance of all teams in the area is directly influenced by the individual's contributions.
Marketing and Transformation and Delivery spearheads the operational execution of over 4 billion unique and targeted customer interactions annually across all US PBWM lines of business and channels while maintaining accountability for developing and managing marketing processes and infrastructure to enable scalable, agile delivery.
Key Responsibilities:
- Contribute to the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy, and Control Inventory.
- Assist in identifying root causes of issues, collaborating with control and process owners to recommend comprehensive corrective actions and enhancements, and provide oversight to ensure proper escalation in accordance with Issue Management and Escalation Policies.
- Support the execution of the Lessons Learned Policy, including monitoring control breaches and disseminating insights across other business units for process enhancement to minimize the recurrence of similar future incidents and mitigate similar risk exposures.
- Influence decisions regarding the review and challenge process, and the effective design and management of controls to mitigate risks as mandated by the Control Standards, including implementation and operation, addressing deficiencies, and escalating issues for resolution.
- Conduct analyses to ensure the timeliness, accuracy, and completeness of the MCA through controls prior to process execution (QC).
- Support and contribute to Operational and Compliance Risk in alignment with established Policy requirements.
- Collaborate with the team to identify, assess, escalate, and manage risk exposures across various Risk Categories (Operational Compliance, Strategic, Reputational, etc.), including material, emerging, and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
- Perform analyses to support Risk Appetite and monitor/assess exposures against this in accordance with enterprise requirements (if applicable).
- Assist in identifying, assessing, recording, and responding to Operational and Compliance Risk events, ensuring accurate and timely capture in accordance with requirements.
- Conduct analyses on risks associated with New Activities and changes to the Business, ensuring thorough understanding and adequate control (if applicable).
- Support operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
- Perform analyses to support risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to manage these risks within the Business (e.g., third party, fraud, sanctions, etc.) (if applicable).
- Participate in the implementation of standards and procedures that conform to enterprise requirements and support robust operational and compliance risk management.
- Apply knowledge of the business, products, or services effectively.
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.
- 5-10 years of experience in risk or business control operations.
- Experience with workflow systems, data analysis, and Tableau.
- Excellent project management and organizational skills.
- Outstanding relationship-building and management skills.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Proficient in Microsoft Office, particularly MS Excel.
- Self-motivated and detail-oriented.
Marketing
Job Family:
Marketing Program Management
Time Type:
Full time
Primary Location Salary Range:
$114,000 - $172,080.00
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the EEO is the Law poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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