Executive Director of Clinical Services
1 week ago
Position Overview
Under the overarching guidance of the Chief Executive Officer, the Chief Clinical Officer (CCO) is entrusted with the essential authority and responsibility to manage all designated departments, including rehabilitation, counseling, behavioral health, and patient advocacy. The primary duties of the Chief Clinical Officer encompass organizing, directing, and ensuring the operational effectiveness of the rehabilitation, counseling, behavioral, and patient advocacy departments, along with any additional departments as assigned. The CCO is also accountable for the operational performance of in-house programming and for establishing and nurturing collaborative partnerships with external organizations and agencies that can deliver a comprehensive range of quality programs tailored to meet the diverse needs of our patients. This role requires 24/7 accessibility and accountability for clinical service departments.
Key Responsibilities
- Oversee clinical operations at the designated facility.
- Serve as the primary contact for physicians, psychologists, nurse practitioners, physician assistants, and other staff members.
- Evaluate the effectiveness and outcomes of programs and implement necessary adjustments.
- Promote team-building initiatives involving patients and their families.
- Plan and coordinate the delivery of patient programs and activities aligned with the organization's mission and objectives.
- Develop innovative initiatives to support the strategic direction of the organization.
- Ensure program activities comply with organizational policies and procedures.
- Guarantee that all staff members receive orientation and training in accordance with organizational standards.
- Supervise program staff by providing guidance, input, and constructive feedback.
- Recruit, hire, and train staff as needed.
- Actively participate in the education and mentoring of team members within the scope of practice.
- Demonstrate a thorough understanding of individual patients' histories, current progress, and personal challenges.
- Engage in weekly patient rounds and/or treatment planning as required.
- Participate in family conferences and other patient care meetings as necessary.
- Ensure fiscal accountability across all departments.
- Guarantee that all clinical departments under the CCO's supervision provide appropriate services in accordance with professional licensing regulations.
- Ensure adequate staffing levels for each clinical department under the CCO's oversight.
- Exhibit the ability to address and resolve conflicts or concerns with patients' families, colleagues, or external stakeholders in a professional and courteous manner.
- Conduct regular staff meetings to facilitate effective communication and identify issues.
- Perform employee performance evaluations promptly and ensure all required documentation is submitted to payroll on time.
- Ensure timely and accurate payroll processing.
- Provide appropriate recognition and corrective action for staff as needed.
- Ensure staff participation in all mandatory training sessions.
Qualifications
Education:
- Master's degree in a healthcare-related field from an accredited institution.
Experience:
- Preferred 5 years of management experience in an inpatient environment.
- Familiarity with assisting individuals with neurological deficits or disabilities in acute care or community re-entry programs within an inpatient hospital setting is preferred.
- Experience working with patients facing psychiatric disorders or developmental challenges is preferred.
Licensure/Certification:
- Certification in Basic Life Support (BLS).
- Satori Alternative to Managing Aggression (SAMA) certification.
- Maintain current professional licensure in good standing throughout employment.
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