Bilingual Care Coordinator
2 weeks ago
Reporting Office: North Central (Bristol)
Coverage Area: East Hartford/Hartford
Organizational Mission
Connecticut Community Care is dedicated to empowering individuals of diverse backgrounds and abilities to thrive in their homes while fostering meaningful connections within their communities.
Role Summary
The Care Manager plays a vital role in guiding individuals through the process of informed decision-making regarding Long-Term Services and Supports. This position is essential in harmonizing the efforts of both formal and informal caregivers to support clients effectively. Care Management emphasizes a person-centered approach that respects the choices and rights of consumers. All responsibilities are carried out in alignment with the organization's mission.
Key Responsibilities
- Conduct thorough, systematic assessments that prioritize the individual’s needs, including family involvement as requested, in their preferred environment to identify suitable public programs.
- Provide education to clients regarding program components, service options, and guidelines, ensuring they understand eligibility, costs, and how to navigate their formal and informal support systems.
- Ensure timely completion of all necessary client documentation, applications, and forms as required.
- Regularly evaluate the cost-effectiveness, quality, and appropriateness of care plans and service delivery, collaborating with clients to make necessary adjustments at designated intervals.
- Engage in person-centered interviews with clients and their families, facilitating reassessments and monitoring care plans as needed.
- Collaborate effectively within an interdisciplinary team and engage with both internal and external resources and committees. Participate in on-call services as required.
- May assist in mentoring new staff and contribute to ongoing educational initiatives.
This job description is intended to provide a general overview of the responsibilities and requirements of the position. Duties and responsibilities may evolve or be reassigned as necessary.
Qualifications
Education:
A Bachelor’s degree in administration, social work, public health, psychology, counseling, gerontology, or a related field is required.
Experience:
- A minimum of two years of experience in healthcare or human services is required. A Bachelor’s degree in Nursing, Health, Social Work, Gerontology, or a related field may substitute for one year of experience.
- Comprehensive understanding of psychological, developmental, social, health, and economic factors affecting individuals and families.
- Knowledge of community resources and the ability to integrate them into a cohesive care plan.
- Familiarity with funding sources, including Medicaid and Medicare.
- Experience in conducting detailed, person-centered assessments in various settings.
- Strong advocacy and communication skills.
- Deep understanding of person-centered philosophy, self-direction, and independent living.
- Proven ability to build rapport with individuals, families, and community resources.
- Experience in interviewing, observation, and analytical skills.
Other Requirements:
Reliable transportation, a valid driver’s license, and current automobile insurance are necessary.
Work Environment and Physical Demands
The physical demands outlined here represent those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While fulfilling the duties of this position, the employee is regularly required to communicate effectively. Frequent use of hands and fingers is necessary, along with occasional standing, walking, sitting, and reaching. The employee may need to lift or move up to 35 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. The work environment typically maintains a low to moderate noise level.
The organization is an Equal Opportunity Employer, maintains a drug-free workplace, and complies with ADA regulations as applicable.
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