Patient Appointment Coordinator
2 weeks ago
The Dent Neurologic Institute is dedicated to delivering exceptional service in all aspects of our operations. Our organizational culture is founded on four essential principles: respect, quality, productivity, and well-being. By adhering to these values and our overarching mission, we strive to positively impact both our patients and our colleagues.
Benefits:
- Work-Life Balance (no overnight shifts)
- Comprehensive Medical, Dental & Vision Plans
- Life Insurance Coverage
- 401(k) Retirement Savings Plan
- Critical Illness, Accident, & Legal Assistance Plans
- Wellness Initiatives
- Opportunities for Learning & Development
- Generous Paid Time Off
- Paid Holidays
- Complimentary Onsite Parking at All Locations
Work Schedule: Monday - Friday, 8:30 AM - 5:00 PM
Key Responsibilities:
- Coordinate patient appointments by gathering demographic and insurance details as per Dent protocols.
- Initiate outbound communications to arrange internal referrals for diagnostic evaluations promptly, adhering to the guidelines established by clinical providers.
- Collaborate with the diagnostic testing division to oversee, maintain, and refresh the schedule to ensure optimal time management for both patients and technologists.
- Examine the testing department's schedule daily for openings and fill the schedule with patients awaiting cancellations.
- Modify schedules to reflect cancellations or rescheduling and inform the relevant Dent personnel as dictated by policy. Notify patients via phone regarding any changes to their appointment details.
- Review the appointment list daily for discrepancies, working collaboratively to resolve scheduling conflicts related to departmental coverage changes, including managing bump lists and rescheduling patients.
Compensation:
- Most candidates will commence within the initial quartile of the pay scale.
- Compensation rates are based on experience.
Equal Employment Opportunity Statement
The Dent Neurologic Institute fosters an inclusive workplace characterized by kindness and respect for all individuals. We provide equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. All qualified individuals are encouraged to apply and will receive fair consideration.
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