Device Support Expert

2 days ago


Schaumburg, Illinois, United States Apple Full time
Device Support Expert Wanted

We're seeking an experienced Device Support Expert to join our Apple team, where you'll play a critical role in delivering exceptional support to our customers.

About the Role

In this exciting position, you will be responsible for providing technical support and guidance to customers on the use of Apple devices and services.

Key Responsibilities

  • Assess customer situations and provide solutions or referrals as needed
  • Develop strong relationships with customers to ensure their needs are met
  • Stay up-to-date on the latest Apple technologies and features

Requirements

  • High school diploma or equivalent required; bachelor's degree preferred
  • 2+ years of technical support experience in IT, electronics, or similar field
  • Expert knowledge of Apple devices and services

Our Salary Range

We offer a competitive salary of $58,000 - 68,000 per year, depending on experience, along with a range of benefits, including health insurance, retirement savings plan, and paid time off.



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