Customer Support Team Member

3 weeks ago


Schaumburg, Illinois, United States TEKsystems Full time
About the Role:
TEKsystems is seeking a Customer Service Representative to join their team in Schaumburg, IL. This individual will be responsible for providing exceptional customer service and support to clients. The ideal candidate will have 2+ years of experience in customer-facing roles and possess strong written and verbal communication skills.

The salary range for this position is $20.00 - $20.00 per hour, working Monday through Friday, day shift. Benefits include medical, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off.

Responsibilities:
- Assist with customer inquiries and resolve issues in a timely and professional manner
- Utilize internal systems to track and manage customer interactions
- Develop and maintain relationships with clients to ensure high levels of satisfaction
- Collaborate with internal teams to provide seamless support and services

Requirements:
- High school diploma or equivalent required
- 2+ years of customer service experience preferred
- Strong computer skills and proficiency in MS Office suite

About TEKsystems:
We are a leading provider of technology services, talent solutions, and real-world application. Our team of experts works closely with clients to drive change and transformation. We value diversity, equity, and inclusion and are committed to creating an inclusive work environment.

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