Technical Support Expert

2 days ago


Schaumburg, Illinois, United States Apple Full time
Job Title: Technical Support Expert

Overview:
At Apple, we are committed to delivering exceptional customer experiences. As a Service Specialist, you will be responsible for providing expert technical support and ensuring that our customers have a seamless experience with our products and services.

Salary: The estimated salary for this role is $75,000 - $100,000 per year, based on factors such as location and experience.

Responsibilities:
- Provide advanced technical support to customers via phone or in-store
- Troubleshoot complex issues with Apple devices and services
- Collaborate with the support team to resolve customer complaints
- Develop and deliver training sessions to enhance customer knowledge

Requirements:
- In-depth knowledge of Apple products and services
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work independently in a fast-paced environment

Benefits:
- Comprehensive benefits package
- Opportunities for career advancement and professional growth
- Collaborative and dynamic work environment

Apple Values: We value diversity, equity, and inclusion, and strive to create a workplace where everyone feels welcome and valued.


  • Schaumburg, Illinois, United States Apple Full time

    Job OverviewWe are seeking a skilled Service Specialist to join our team. As a key member of our support staff, you will play a vital role in providing top-notch assistance to our customers.About the RoleThis position involves working closely with customers to resolve technical issues and provide personalized training on Apple devices. Your goal will be to...


  • Schaumburg, Illinois, United States Apple Full time

    Device Support Expert WantedWe're seeking an experienced Device Support Expert to join our Apple team, where you'll play a critical role in delivering exceptional support to our customers.About the RoleIn this exciting position, you will be responsible for providing technical support and guidance to customers on the use of Apple devices and services.Key...


  • Schaumburg, Illinois, United States Apple Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Consultant to join our team at Apple.About the RoleThis is a fantastic opportunity for a customer-focused individual who is passionate about delivering exceptional support experiences. As a Technical Support Consultant, you will be responsible for providing technical assistance and guidance to...


  • Schaumburg, Illinois, United States Goodwin Recruiting Full time

    We are seeking a motivated and detail-oriented Technical Support Specialist to join our team at Goodwin Recruiting. This role is perfect for someone who wants to grow their career in a rapidly-growing company focused on making our world a better place by creating renewable gas resources and gaining energy independence.About Our CompanyOur client is a leading...


  • Schaumburg, Illinois, United States Comcast Corporation Full time

    Explore a challenging and rewarding career at Comcast Corporation, where you can make a real impact on the lives of millions. Our team is dedicated to delivering innovative solutions that bring people together and inspire new possibilities.About the RoleWe are seeking a highly skilled Technical Network Solutions Specialist to join our team in this exciting...


  • Schaumburg, Illinois, United States Cetera Full time

    Job OverviewWe are at the forefront of technology innovation in the financial industry, seeking practical individuals to collaborate with us in shaping the future. Our team excels in problem-solving and is eager to engage in cutting-edge projects. As a member of our team, you will work alongside experts in a culture that prioritizes innovation and...


  • Schaumburg, Illinois, United States Apple Full time

    Job Description:We are seeking a highly skilled Technical Support Specialist to join our team. As a Service Specialist, you will play a crucial role in providing exceptional customer experiences and delivering top-notch support for Apple products.About the Role:Assess customer situations and provide timely assistanceOffer advice or solutions on the spot...


  • Schaumburg, Illinois, United States Apple Full time

    Job Summary:">We are seeking a skilled Technical Support Specialist to join our team at Apple. This role involves providing exceptional customer service and support for new and existing customers, ensuring they have a positive experience with our products and services. The ideal candidate will have strong problem-solving skills, be able to work effectively...


  • Schaumburg, Illinois, United States Connection Full time

    At Connection, we offer a fantastic opportunity for a Help Desk Agent to work in a remote environment. This role provides excellent benefits, including three weeks of paid time off, tuition reimbursement, and more.The ideal candidate will have advanced technical skills, including expertise in hardware and software installation, maintenance, and...


  • Schaumburg, Illinois, United States Amada America, Inc. Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team as a Software Trainer at Amada America, Inc.Job Summary:This is a dynamic role that involves providing functional and technical support to customers who have purchased Amada Software or are paying for continued instruction at both Amada Facilities and onsite at...


  • Schaumburg, Illinois, United States Strategic Mobility Group Full time

    Job SummaryWe are seeking a highly skilled Technical Support Representative to join our team at Strategic Mobility Group. As a key member of our Professional Services department, you will provide technical support to our sales team and end-user customers.Key ResponsibilitiesMaintain and complete Spare-pool and Repair request process efficientlyElevate and...


  • Schaumburg, Illinois, United States Misumi USA Full time

    About the PositionThe Inside Technical Sales Specialist at Misumi USA is a key role that requires a unique blend of sales, customer service, and technical expertise. As a member of our team, you will be responsible for generating new business, engaging existing customers, and providing customized solutions to meet their needs.


  • Schaumburg, Illinois, United States Apple Full time

    **About Our Team**We're a dynamic team at Apple dedicated to delivering exceptional customer experiences. As a Device Support Professional, you'll work closely with our customers to ensure they receive the best possible support for their Apple devices.**Key Responsibilities Include:**Providing expert technical support for iPod, iPhone, and iPad...


  • Schaumburg, Illinois, United States NextRow Full time

    About NextRow DigitalWe are a global systems integrator and digital marketing agency, specializing in marketing cloud and technology implementations. Our expertise lies in Digital Asset Management, Adobe Experience Cloud, Marketo, and Adobe Experience Manager, offering clients the best in digital transformation.Job OverviewWe are seeking a dynamic and highly...


  • Schaumburg, Illinois, United States Mazak Corporation Full time

    Job Overview:Mazak Corporation is seeking a highly skilled Machine Tool Technical Specialist to assist our Sales team in providing technical information on Mazak machine tool usage for customer parts/products production. This role requires strong technical knowledge, excellent communication skills, and the ability to work efficiently with robust quality.Key...


  • Schaumburg, Illinois, United States Marsh LLC Full time

    Unlock Your Potential in a Dynamic EnvironmentAt Marsh McLennan Agency, we're seeking an exceptional Application Developer to join our team of talented professionals. As a key contributor to our software development life cycle, you will play a vital role in designing, developing, and testing applications that drive business success.About the RoleThis is a...


  • Schaumburg, Illinois, United States Futran Tech Solutions Pvt. Ltd. Full time

    At Futran Tech Solutions Pvt. Ltd., we are seeking a highly skilled and experienced Blue Prism Technical Architect to join our team.About the RoleThis is a full-time position that requires strong technical skills, excellent problem-solving abilities, and effective communication skills. The successful candidate will work closely with our cross-functional...


  • Schaumburg, Illinois, United States Convr Full time

    **About Convr:**We are a software company empowering commercial insurance carriers with an on-demand platform featuring AI decisioning capabilities.Our vision is to revolutionize the industry through data-driven solutions, enabling frictionless customer experiences and superior performance.


  • Schaumburg, Illinois, United States Canon Solutions America, Inc. Full time

    About the RoleWe're seeking a skilled Field Service Technician to deliver exceptional customer experiences and optimize efficiency in maintaining Canon-supported products.In this position, you'll be responsible for:Identifying product failure trends and documenting serviceability issues with accurate records.Meeting customer demands through efficient and...


  • Schaumburg, Illinois, United States Apple Full time

    Role OverviewAs a Service Specialist at Apple, you play a vital role in providing exceptional customer support. Your primary responsibility is to ensure that customers receive timely and efficient assistance with their Apple devices.