Account Executive

3 weeks ago


Dallas, Texas, United States Southern Scripts Full time
About the Role

We are seeking a highly skilled Account Executive to join our team at Southern Scripts. As an Account Executive, you will be responsible for maintaining and expanding relationships with our customers, vendors, and internal and external contacts to ensure their needs and expectations are met and business is retained.

Key Responsibilities
  • Establish and maintain goodwill with customers and their associated vendors.
  • Develop productive and professional relationships with customers and work independently to prevent and resolve issues.
  • Perform duties with a strong degree of organization and prioritization skills and understanding of overall business goals.
  • Collaborate with team members to ensure a smooth customer experience and coordinate internal and external resources to meet account performance objectives.
  • Proactively lead the account management process and foster an effective team environment.
  • Responsible for overall growth, retention, and strategic planning for accounts, including assisting in securing new accounts, managing the onboarding process, promoting new products and solutions to customers, delivering and interpreting reports, and consulting with customers by phone or in person.
  • Maintain client satisfaction throughout plan implementation, post-implementation, and all other related service activities.
  • Conduct benefit review presentations and abide by all obligations under HIPAA related to Protected Health Information (PHI).
What We Offer
  • A competitive salary and benefits package.
  • A servant culture that prioritizes employee well-being and satisfaction.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
Requirements
  • Bachelor's degree in health administration, business, I/O Psychology, or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work with peers in a team effort and manage multiple priorities and deadlines.
  • Strong negotiation and communication skills and the ability to excel under pressure.
  • Experience preparing and interpreting reports and proficiency in Microsoft Office and industry-related software programs.

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