IT Support Specialist
1 week ago
Key Responsibilities:
1. Focus on troubleshooting hardware and software issues while ensuring client satisfaction.
2. Collaborate effectively within a team to address challenges and participate in projects.
3. Exhibit strong communication skills and a willingness to learn.
Education: While formal education is not mandatory, relevant experience is highly valued.
Experience: A minimum of 1 year in a similar role is required.
This position operates on a standard first shift, requiring 40 hours per week, and is based onsite.
Daily Duties:
The role of a Computer Support Associate involves providing essential operational support for a computing environment, adhering to established protocols to ensure seamless operations. This position blends technical expertise with administrative tasks.
Typical Responsibilities Include:
- Management of onsite desktop hardware and software troubleshooting.
- Printer hardware management and providing support for server/network teams.
- Assisting with conference room setups, asset lifecycle management, and computer deployments.
Additionally, the role involves monitoring standard processes that are consistent in nature, such as:
- Imaging computers and replacing printer toner.
- Disposing of outdated assets and resolving trouble tickets.
Documentation and Communication:
Maintaining accurate records and effective communication is crucial. Responsibilities include:
- Updating asset information and following knowledge base articles for problem resolution.
- Creating and maintaining essential documents such as contact lists, process logs, and incident reports.
Problem-Solving:
Identifying and addressing issues within supported processes is key. The role requires:
- Resolving problems using established solutions.
- Reporting issues that exceed the scope of documented procedures.
Equipment and Supply Management:
Maintaining equipment and supplies is essential, including:
- Scheduling routine maintenance and ordering necessary supplies.
- Monitoring inventory and updating data records.
Technical Knowledge:
Applying basic technical knowledge to support operations is important, such as:
- Understanding printer operations for maintenance tasks.
- Utilizing knowledge base articles to troubleshoot end-user issues.
Dress Code: Business casual attire is expected, with metatarsal shoes required on the first day.
Please note that cross-border work is not permitted for this role.
-
Technical Support Specialist
2 weeks ago
Johnston, Iowa, United States Innova Solutions Full timePosition Title: Technical Support SpecialistShift: 1st shiftDuration: 24 MonthsCompensation: $20 - $25/hourOverview:As a Technical Support Specialist, you will be responsible for providing essential operational assistance within a computing environment. Your role will involve adhering to established protocols to ensure the seamless functioning of systems and...
-
Laboratory Support Specialist
2 weeks ago
Johnston, Iowa, United States Compunnel Inc. Full timeJob Title: Laboratory Support SpecialistDuration: 12+ MonthsLocation: RemoteShift: Monday – Friday; 40 hours per week; 7:30 AM – 4:00 PMCompensation: $22.53/hr on W2Incentive Structure:$500 bonus after 6 months, $1,000 bonus after 12 months (repeats annually for continued service)Position Overview:The Laboratory Support Specialist will play a crucial...
-
Client Support Specialist
2 weeks ago
Johnston, Iowa, United States Exela Technologies Full timeJob DescriptionWhy Exela?Join us in transforming the global business landscape. As a valued member of Team Exela, you will collaborate with a dynamic, innovative, and knowledgeable team of professionals across various industries, all united by the mission of accelerating digital transformation.Working at Exela offers a unique opportunity to be part of a...
-
Technical Support Specialist
1 week ago
Johnston, Iowa, United States KYYBA Full timeJob OverviewPosition Title: Technical Support Specialist / Infrastructure TechnicianWork Arrangement: Onsite, Day ShiftKey Qualifications:Expertise in troubleshooting hardware and software issues while ensuring a high level of customer satisfaction.Ability to collaborate effectively within a team to address challenges and contribute to projects.Strong...
-
Client Support Specialist
2 weeks ago
Johnston, Iowa, United States TEKsystems Full timeJob OverviewPosition Summary:As a Client Support Specialist, you will be responsible for managing incoming inquiries from providers regarding eligibility and claim status for members.This role involves a dynamic call center environment where you will handle both inbound and outbound communications.You will address a variety of customer inquiries related to...
-
Support Services Specialist
2 weeks ago
Johnston, Iowa, United States Sevita Full timeSevita is dedicated to providing community-oriented services for individuals with intellectual and developmental challenges. We believe that every individual deserves the opportunity to thrive and lead a fulfilling life. Join our mission-driven team and build meaningful connections that inspire us all every day.POSITION OVERVIEWAs a Support Services...
-
Sales Support Specialist in Construction
1 week ago
Johnston, Iowa, United States Mead Lumber Company Inc Full timePosition OverviewMunn Lumber, a subsidiary of Mead Lumber Company, stands as a premier supplier of construction materials to professional builders and remodelers. With a robust presence across nine Midwestern states, we are proud to be 100% employee-owned and are continuously expanding our team with motivated individuals eager to advance their careers.As a...
-
Technical Support Specialist
2 weeks ago
Johnston, Iowa, United States Omni Inclusive Full timeRequired Experience: Minimum 2+ Years in Field Support Services / Desktop Support Core Competencies: FSO/DSS - Level 2 Overview: As a vital member of the End User Support team, the selected candidate will deliver exceptional support characterized by excellent customer service, technical proficiency, and promptness. This role necessitates regular...
-
Technical Support Specialist
1 week ago
Johnston, Iowa, United States Omni Inclusive Full timeMinimum Experience: 2+ Years in Field Support Services / Desktop Support Core Competencies: FSO/DSS - Level 2 Overview: As a vital member of the End User Support team, the selected candidate will deliver exceptional support characterized by excellent customer service, technical proficiency, and promptness. This role involves regular interaction with end...
-
Customer Support Specialist
2 weeks ago
Johnston, Iowa, United States Three Point Solutions Full timeJob OverviewPosition Title: Technical Support RepresentativeCompany: Three Point SolutionsContract Duration: 3 YearsLocation: Johnston, IARole Summary:The Technical Support Representative serves as the primary point of contact for channel partners, clients, and internal staff, addressing inquiries related to products and services. This role is crucial in...
-
Client Support Specialist
2 weeks ago
Johnston, Iowa, United States TekWissen LLC Full timeJob OverviewCompany: TekWissen LLCPosition: Customer Support RepresentativeType: ContractWork Environment: OnsitePosition SummaryTekWissen LLC is a leading provider of workforce management solutions across the United States and globally. Our client is a renowned entity within the agricultural machinery sector, specializing in the production of heavy...
-
Client Support Specialist
2 weeks ago
Johnston, Iowa, United States TekWissen LLC Full timeJob OverviewCompany: TekWissen LLCPosition: Customer Support RepresentativeType: ContractWork Environment: OnsitePosition SummaryTekWissen LLC is a prominent provider of workforce management solutions across the United States and internationally. Our client is a renowned name in the manufacturing of agricultural machinery, heavy equipment, and related...
-
Laboratory Support Specialist
2 weeks ago
Johnston, Iowa, United States Incubation Systems Private Limited Full timeJob Title: Research AssistantDuration: 12+ MonthsLocation: Johnston, IA 50131Shift: Monday – Friday; 40 hours per week; 7:30 AM – 4:00 PMBonus Structure:$500 paid after 6 months, $1,000 paid after 12 months (repeats every year worker stays onsite)Pay Rate: $22.53/hrJob Summary:The Research Assistant will play a vital role in supporting laboratory...
-
Laboratory Support Specialist
2 weeks ago
Johnston, Iowa, United States Incubation Systems Private Limited Full timeJob Title: Research AssistantDuration: 12+ MonthsLocation: Johnston, IA 50131Shift: Monday – Friday; 40 hours per week; 7:30 AM – 4:00 PMBonus Structure:$500 paid after 6 months, $1,000 paid after 12 months (repeats every year worker stays onsite)Pay Rate: $22.53/hrJob Summary:The Research Assistant will deliver essential services to the laboratories by...
-
End User Support Specialist
2 weeks ago
Johnston, Iowa, United States Omni Inclusive Full timeRequired Experience: Minimum of 2+ years in Field Support Services or Desktop Support. Core Competencies: FSO/DSS - Level 2 Overview: The selected candidate will be an integral part of the End User Support team, delivering exceptional support characterized by excellent customer service, technical proficiency, and promptness. This role involves regular...
-
Autism Program Support Specialist
2 weeks ago
Johnston, Iowa, United States ChildServe Full timePosition Title: Autism Day Program Assistant (PRN - Flexible Hours)Location: Daytime Services (Childcare, Autism & Medical Day Programs)Role Overview:As a vital member of our Autism program, you will play a significant role in enhancing the lives of children aged 2-6 by promoting their health, skill development, and retention in our Autism Day Program. Your...
-
Sales Support Specialist in Construction
2 weeks ago
Johnston, Iowa, United States Mead Lumber Company Inc Full timeJob OverviewMunn Lumber, part of Mead Lumber Company, stands as a premier supplier of construction materials for professional builders and remodelers. With a strong presence across nine Midwestern states, we pride ourselves on being 100% employee-owned and are committed to fostering a culture of growth and opportunity.As a Construction Sales Support...
-
Sales Support Specialist in Construction
2 weeks ago
Johnston, Iowa, United States Mead Lumber Company Inc Full timePosition OverviewMunn Lumber, a subsidiary of Mead Lumber Company, stands as a premier supplier of construction materials for professional builders and remodelers. With a robust presence across nine Midwestern states, we are a 100% employee-owned enterprise committed to growth and excellence.As a Construction Sales Support Associate, your primary role will...
-
Customer Support Representative
1 week ago
Johnston, Iowa, United States Panera Bread Full timeCustomer Service Associate - Full-Time & Part-TimeCasual Work Environment - Comfortable Attire Allowed (no rips or holes) - Competitive Hourly Pay Plus TipsAt Panera Bread, we pride ourselves on creating a welcoming atmosphere where both customers and colleagues feel like family. Our commitment to warmth and hospitality is at the core of our business.Our...
-
Laboratory Specialist
2 weeks ago
Johnston, Iowa, United States BCForward Full timeJob OverviewBCForward is seeking a Laboratory Specialist to join our innovative team.Position Summary:As a key member of our Biotechnology division, the Laboratory Specialist will be instrumental in supporting a research initiative dedicated to advancing plant breeding techniques. This role involves collaborating closely with a dedicated research team to...