Service Coordinator

4 weeks ago

Lacey, Washington, United States Securitas Electronic Security Inc Full time

Job Summary:

The Service Coordinator is a key member of our team, responsible for providing exceptional customer service and administrative support to our clients. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Assist the Service Manager and/or Service Supervisor in performing administrative duties, including making initial customer contact, scheduling technicians, and managing vendor relationships.
  • Work with dispatch to schedule Service Technicians for service requests and fire inspections.
  • Communicate daily with Service Technicians, providing assistance while on the job site or while in transit.
  • Manage relationships with vendors and sub-contractors, ensuring schedule deadlines, project accuracy, and project budgets are met.
  • Order job site materials and control inflow from vendors, including creating purchase orders using the SAP system.
  • Maintain an accurate inventory and maintain accountability for product in the warehouse.
  • Receive materials from vendors, break down cartons, and place on appropriate job shelf in warehouse.
  • Apply appropriate receipts to jobs and file paperwork accurately to job files using our system of record, Astea.
  • Provide progress reports on the status of service jobs to Service Manager.
  • Work with appropriate personnel to provide information to PO's and process invoices timely and accurately.
  • Communicate with appropriate departments regarding customer complaints that could develop into product issues, billing, PNC, customer dissatisfaction, or major product failures.
  • Gather, summarize, and prepare data for key statistical reports.
  • Place and receive telephone calls.
  • Manage inquiries from customers, employees, vendors, etc.
  • Assist in solving problems or in directing inquiries to proper individual or department.
  • Maintain correspondence files and other related records.
  • May open, sort, and distribute mail for assigned area.
  • Develop written reply to routine correspondence or questions.
  • Assist in the production of presentations and reviews materials.
  • Completes assigned administrative functions as required by branch management personnel.

Requirements:
  • High School Diploma or Equivalent.
  • 3+ years customer service experience within a construction or service-related industry.
  • Previous customer service supervisory level experience preferred.
  • Excellent time management, planning, and organization skills.
  • Excellent detail and follow-up skills.
  • Ability to multi-task within a fast-paced environment.
  • Ability to work in a deadline-driven environment.
  • Excellent verbal and written communication skills.
  • Proficiency within Microsoft Office Programs: Word, Excel, PowerPoint, and Outlook.
  • Working knowledge of SAP, SBN, SAM, or ERP systems preferred.
  • A valid state driver's license, without restrictions, is required for this position.

About Us:

Securitas Electronic Security Inc is a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

  • Youth Services Coordinator

    3 weeks ago

    Lacey, Washington, United States Our Ark Full time

    Job DescriptionJob Title: Youth Case ManagerJob Summary: We are seeking a highly motivated and compassionate Youth Case Manager to join our team at Our Ark. The successful candidate will be responsible for providing intensive and individualized case management services to program participants, with a focus on empowering individuals to overcome barriers and...

  • Service Coordinator

    4 weeks ago

    Lacey, Washington, United States Sierra Pacific Industries Full time

    About The PositionWe are seeking a qualified Service Scheduler to collaboratively work with our Windows division in a dynamic environment.Key ResponsibilitiesProfessional answer and route incoming callsProcess accounts payableSchedule deliveries and serviceOrder service materialsCommunicate with customers and sales representatives, both verbally and in...

  • Activity Coordinator

    4 weeks ago

    Lacey, Washington, United States Bonaventure Senior Living Full time

    Activity Coordinator OpportunityAt Bonaventure Senior Living, we are seeking a motivated and caring individual to join our team as an Activity Coordinator. This role is responsible for coordinating and leading resident activities throughout the day, assisting in the planning of events for the community, and assisting in the onboarding of new residents.Key...

  • Scheduling Coordinator

    1 month ago

    Lacey, Washington, United States ACRISURE Full time

    About AcrisureAcrisure is a global leader in the financial technology sector, offering a range of innovative solutions to businesses and individuals worldwide. Our mission is to empower clients to protect and grow their assets through cutting-edge products and services.Job Summary:The Scheduling Coordinator will play a critical role in coordinating the...

  • Coordinated Personal Care Program Manager

    4 weeks ago

    Lacey, Washington, United States State of Washington Full time

    Job Title: Coordinated Personal Care Program ManagerWe are seeking a highly skilled and experienced Coordinated Personal Care Program Manager to join our team. The successful candidate will be responsible for developing and implementing statewide policies and procedures for the Coordinated Personal Care (CPC) model of service delivery.The ideal candidate...

  • Nurse - Hospice Care Specialist

    4 weeks ago

    Lacey, Washington, United States Providence Service Full time

    About the RoleWe are seeking a skilled and compassionate Nurse - Hospice Care Specialist to join our team at Providence Service. As a key member of our interdisciplinary hospice team, you will play a vital role in providing high-quality patient care and support to individuals and their families in their homes and communities.Your primary responsibility will...

  • Hospice Nurse

    4 weeks ago

    Lacey, Washington, United States Providence Service Full time

    About the Role:This position involves certified nursing work managing the plan of care for Hospice patients. The successful candidate will provide direct health care services to Hospice patients and their families in their homes, demonstrating independent clinical expertise throughout the nursing process.The Hospice Nurse will work collaboratively with...

  • Director, Home Health Operations

    4 weeks ago

    Lacey, Washington, United States Providence Service Full time

    Job DescriptionAs a Director of Home Health, you will be responsible for leading the operational direction and management of Providence Home and Community Care's (HCC) home health services. This role requires a strong leader who can oversee the development, coordination, and implementation of strategic plans and budgets for HCC.Key Responsibilities:Provide...

  • Water Quality Data Coordinator

    4 weeks ago

    Lacey, Washington, United States State of Washington Full time

    The Water Quality Program within the Department of Ecology is seeking a highly skilled Environmental Data Specialist to fill a key position in our team.This role will be responsible for overseeing all water quality data submitted for Washington's Water Quality Assessment, ensuring that the data meets Credible Data Act requirements.The successful candidate...

  • Medical Customer Service Representative

    4 weeks ago

    Lacey, Washington, United States Biolife Plasma Services Full time

    At Biolife Plasma Services, we are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. In this role, you will be responsible for answering phones, greeting and focusing on our donors, while ensuring the safety of donors and our team.You will screen new and repeat donors and take and record...

  • DSHS ALTSA Coordinated Personal Care Program Manager

    1 month ago

    Lacey, Washington, United States State of Washington Full time

    Job Title: DSHS ALTSA Coordinated Personal Care Program ManagerJob Summary:The Office of Housing and Employment's Housing Integration Unit has an immediate opening for a Coordinated Personal Care (CPC) Program Manager. We are seeking an innovative thinker with a passion for interagency program development and implementation.Key Responsibilities:Develop and...

  • Medical Customer Service Representative

    1 month ago

    Lacey, Washington, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma center operations team, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesAnswer phone calls and greet donors in a friendly and...

  • Admissions Nurse

    4 weeks ago

    Lacey, Washington, United States Providence Health & Service Full time

    Job Title: Admissions RNJob Summary:We are seeking a skilled and compassionate Admissions RN to join our team at Providence Health & Services. As an Admissions RN, you will be responsible for providing high-quality patient care and ensuring a smooth transition for patients and their families.Key Responsibilities:Provide direct patient care and coordinate...

  • DSHS ALTSA Coordinated Personal Care Program Manager

    4 weeks ago

    Lacey, Washington, United States State of Washington Full time

    Job SummaryThe Office of Housing and Employment's Housing Integration Unit has an immediate opening for a Coordinated Personal Care (CPC) Program Manager.This project role is responsible for ongoing development, statewide expansion, and improvements to the innovative personal care service provision model of CPC for Medicaid Transformation Project (MTP) and...

  • Medical Customer Service Representative

    4 weeks ago

    Lacey, Washington, United States Takeda Pharmaceutical Company Ltd Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. In this role, you will be responsible for screening new and repeat donors, taking and recording donor vital signs and finger stick results, and using our Donor Information System to prepare donor charts and maintain...

  • Membership Coordinator

    1 month ago

    Lacey, Washington, United States Costco Full time

    Membership Clerk Role at CostcoAs a Membership Clerk at Costco, you will be responsible for providing exceptional customer service to our members. Your key responsibilities will include:Processing member sign-ups, renewals, and added cardsInstructing members and potential members about membership, warehouse, and credit programsAssisting members with item...

  • Executive Director, Home Health Operations

    4 weeks ago

    Lacey, Washington, United States Providence St. Joseph Health Full time

    Job SummaryAs the Director of Home Health, you will be responsible for leading the operational direction and management of Providence SoundHomeCare and Hospice (PSHCH). This includes ensuring the efficient coordination of services, high clinical quality, and effective human resource, information, compliance, fiscal, and business management.Key...

  • Substance Use Disorder Specialist

    4 weeks ago

    Lacey, Washington, United States Supreme Living Full time

    Job SummaryWe are seeking a highly skilled Substance Use Disorder Professional to join our team at Supreme Living. As a key member of our staff, you will be responsible for conducting substance use disorder assessments and formulating recommendations.Key ResponsibilitiesAssessment and Treatment Planning: Conduct comprehensive assessments utilizing diagnostic...

  • Project Manager for Stream and Hydraulics Engineering

    3 weeks ago

    Lacey, Washington, United States KPFF Consulting Engineers Full time

    We are seeking a highly motivated and skilled Project Manager to join our team at KPFF Consulting Engineers. The ideal candidate will have a strong background in stream and hydraulics engineering, with experience in managing projects from conception to completion.The successful candidate will be responsible for coordinating and completing projects, working...

  • Project Manager for Fish Passage and Stream Restoration Projects

    3 weeks ago

    Lacey, Washington, United States KPFF Consulting Engineers Full time

    We are seeking a highly motivated and skilled Project Manager to join our team at KPFF Consulting Engineers.The ideal candidate will have a strong background in project management, hydraulic design, and stream restoration, with excellent leadership and communication skills.As a Project Manager, you will be responsible for coordinating and completing...