Beverage Attendant

2 weeks ago


Blue Lake, California, United States Blue Lake Casino Full time
Job Overview

Blue Lake Casino & Hotel

Position Title: Beverage Server
Department: Food & Beverage - Lounge
Reports To: Shift Supervisor
FLSA Status: Non-Exempt

Position Summary: The Beverage Server is responsible for delivering beverages and light food items to guests, processing payments, restocking supplies, and providing assistance to bartenders as required.

Key Responsibilities
  • Serve both alcoholic and non-alcoholic beverages promptly and professionally.
  • Ensure that stock supplies are maintained and replenished as needed.
  • Assist in maintaining cleanliness and sanitation of the lounge area.
  • Deliver exceptional customer service to enhance guest experience.
  • Keep the casino floor and lounge tidy, including clearing glasses and trash.
  • Accurately manage and reconcile revenue from beverage sales.
  • Support bartenders in their duties when necessary.
  • Promote the lounge menu and provide recommendations to guests.
  • Record orders accurately and relay them to the bar or kitchen.
  • Garnish and present beverages attractively before serving.
  • Process payments and provide correct change to guests.
  • Regularly clear and reset tables and counters.
  • Adhere to the uniform policy, including wearing appropriate footwear.
  • Perform additional duties as assigned.
Workplace Culture

At Blue Lake Casino & Hotel, we foster an environment that promotes enjoyment for all guests. We encourage respect, dignity, and integrity among all team members, setting positive examples at all times. We are committed to maintaining a professional reputation within the community.

Safety and Compliance

Team members are expected to provide a safe working environment by adhering to established safety protocols, identifying potential hazards, and reporting them for resolution. Consistent attendance and adherence to departmental policies are essential.

Qualifications

To be successful in this role, candidates should possess:

  • A high school diploma or equivalent (GED) along with three months of relevant experience.
  • Strong communication skills to effectively interact with guests and team members.
  • Basic mathematical skills for handling transactions.
  • Ability to follow instructions and solve problems in various situations.
Physical Requirements

Team members must be able to stand for extended periods, walk frequently, and occasionally lift items up to 50 pounds. Specific vision abilities required include close and distance vision, as well as the ability to adjust focus.

Work Environment

While performing job duties, team members may be exposed to cigarette smoke and wet floors, with a generally loud noise level.



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