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Food Service Attendant
2 months ago
Location
Hofman Hospitality Group - Lake Forest, CA
Employment Type
Part Time
Compensation
$16.00 Hourly
Shift Availability
Any
Job Category
Restaurant - Food Service
Position Summary
The ideal candidate will exhibit a friendly demeanor, possess excellent communication skills, and ensure a delightful experience for guests. Food servers are tasked with having comprehensive knowledge of the menu offerings to effectively sell and serve food and beverages while adhering to the company's service and quality standards. Successful candidates will demonstrate strong organizational skills and the ability to think and act swiftly while maintaining composure.
Key Responsibilities
The essential duties include, but are not limited to:
- Serving assigned tables as designated by management.
- Collaborating effectively within a team environment.
- Maintaining thorough knowledge of food and beverage offerings and service standards.
- Promoting and selling menu items.
- Accurately entering and processing guest orders using the point-of-sale system; handling various payment methods and providing change.
- Engaging with guests in a courteous and efficient manner, ensuring their satisfaction and exceeding expectations.
- Completing assigned side-work and ensuring cleanliness and smooth operation of the restaurant.
- Transporting trays with food and beverages.
- Clearing and resetting tables.
- Checking guest identification to verify legal drinking age and politely refusing service to underage guests.
- Monitoring guest behavior after alcohol consumption and offering assistance when necessary.
- Upholding personal appearance standards as per company policy.
- Exhibiting integrity and honesty in all employment aspects.
- Performing additional duties as assigned.
Knowledge, Skills, and Abilities
- Strong verbal and written communication skills.
- Excellent interpersonal and conflict resolution abilities.
- Detail-oriented with exceptional organizational skills.
- Ability to maintain composure in a fast-paced environment.
- Demonstrating professionalism and integrity.
- Proficient in English communication, both oral and written.
- Quick learner with the ability to retain information effectively.
- California food handler's card required.
- Basic math skills for cash handling.
- Basic reading and writing capabilities.
- Basic computer proficiency.
- Able to manage multiple tasks simultaneously.
- Must meet age requirements as per state regulations.
- One or more years of experience in full-service restaurant settings.
- Willingness to work evenings and weekends as needed.
- Knowledge of workplace safety procedures.
- Ability to suggestively sell food and beverage items.
- Two or more years of experience in full-service restaurant settings.
The physical demands described are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the team member is required to stand for the entire shift, frequently reach, bend, lift, and carry items. The team member must communicate effectively with guests and coworkers. The work environment may expose team members to various hazards, including cuts, slips, and burns, as well as exposure to high temperatures and humidity.
Note
This job description does not imply that these are the only duties to be performed by the team member. Team members will be required to follow any other job-related instructions and perform any other job-related duties as requested. All duties and responsibilities are essential functions and requirements and are subject to modification to reasonably accommodate individuals with disabilities. Hofman Hospitality Group is an Equal Opportunity Employer and maintains a drug-free workplace.