Full-time Service Representative/Merchandiser Order Writer

5 days ago


Oakland, California, United States Mondelez International Full time
Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Mondelez International. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and ensuring that our products are properly stocked and displayed in stores.

Key Responsibilities
  • Customer Service: Provide excellent customer service to store employees and management, responding to their needs and resolving any issues in a timely and professional manner.
  • Merchandising: Ensure that our products are properly stocked and displayed in stores, maintaining a high level of visual merchandising standards.
  • Order Writing: Accurately and efficiently write orders for products, ensuring that all necessary information is included and that orders are delivered to stores on time.
  • Inventory Management: Monitor and manage inventory levels, reporting any discrepancies or issues to management.
  • Communication: Communicate effectively with sales representatives, store employees, and management to ensure that our products are properly represented and that customer needs are met.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous retail or customer service experience preferred.
  • Skills: Excellent communication and customer service skills, ability to work independently and as part of a team, and strong attention to detail.
  • Availability: Must be available to work a variety of shifts, including mornings, afternoons, and weekends.
What We Offer
  • Competitive Compensation: Hourly rate of $21.00.
  • Benefits: Medical, dental, and vision benefits, 401(k) savings plan, and paid time off.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.


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