Smoothie Shop Operations Leader
2 weeks ago
SE Blenders is committed to supporting every individual's health and fitness journey. We pride ourselves on our 'Smoothies with a Purpose' and our tailored blends designed to meet various needs such as Weight Management, Wellness, Fitness, and Relaxation.
As the Store Manager, you will play a pivotal role in managing the daily operations of our establishment. Your responsibilities will include leading and nurturing your team, ensuring exceptional customer service, optimizing sales performance, and maintaining profitability while fostering a lively and welcoming environment.
Key Responsibilities- Deliver outstanding service and product excellence to all customers
- Effectively manage labor and food costs to maximize profitability
- Utilize operational tools for efficient scheduling and shift management
- Uphold cleanliness and hygiene standards throughout the establishment
- Foster a positive and productive workplace culture
- Train and mentor team members to ensure exceptional customer interactions
- Identify, recruit, train, and develop talent within the team
- Enhance guest experiences by promoting the brand positively
- Engage in local marketing efforts, community outreach, and special events
- Ensure adherence to company policies and industry regulations
- Advocate for healthy and active lifestyles aligned with our core values
- A minimum of 3 years of leadership experience in the hospitality sector
- Proficient in Microsoft Office and Point of Sale systems
- Experience with drive-thru operations is advantageous
- Strong communication and interpersonal skills
- Adept at problem-solving in a fast-paced environment
- Availability for flexible scheduling, including evenings and weekends
- ServSafe Certification is preferred
- Ability to operate blenders and POS systems
- Capable of lifting boxes weighing up to 55 lbs.
- Flexibility to bend, reach, and scoop as needed
- Ability to tolerate exposure to various food items
SE Blenders is an equal opportunity employer.
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