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Retail Operations Manager at SE Blenders

2 months ago

Dunwoody, Georgia, United States SE Blenders Full time

SE Blenders is committed to being an integral part of every individual's health and wellness journey. Renowned for our 'Smoothies with a Purpose', we offer tailored blends to meet various needs such as Weight Management, Wellness, Fitness, and Relaxation.

As the Store Supervisor, you will be responsible for managing the daily operations of the outlet, guiding and nurturing your team, ensuring outstanding customer satisfaction, optimizing sales, and sustaining profitability while fostering a lively and welcoming environment.

Key Responsibilities
  • Deliver exceptional service and product excellence to all customers
  • Effectively manage labor and food costs to maximize profitability
  • Utilize operational tools for efficient scheduling and shift management
  • Maintain a clean and organized establishment
  • Foster a positive and productive workplace culture
  • Train and hold team members accountable for superior customer service
  • Identify, recruit, train, and mentor team members
  • Enhance guest experiences by promoting the brand positively
  • Engage in local marketing initiatives, community outreach, and special events
  • Ensure adherence to company policies and industry regulations
Qualifications
  • Advocate for healthy and active lifestyles aligned with our core values
  • Minimum of 3 years of leadership experience in the hospitality sector
  • Proficient in Microsoft Office and Point of Sale systems
  • Experience with drive-thru operations is advantageous
  • Excellent interpersonal and communication abilities
  • Strong problem-solving skills and capacity to thrive in a fast-paced environment
  • Availability for flexible scheduling, including evenings and weekends
  • ServSafe Certification is preferred
Physical Demands
  • Ability to operate blenders and POS systems
  • Capable of lifting boxes weighing up to 55 lbs.
  • Flexibility to bend, reach, and scoop
  • Ability to tolerate exposure to various food items

SE Blenders is an equal opportunity employer.