Retail Operations Manager at SE Blenders
2 weeks ago
SE Blenders is committed to being an integral part of every individual's health and wellness journey. Renowned for our 'Smoothies with a Purpose', we offer tailored blends to meet various needs such as Weight Management, Health, Fitness, and Relaxation.
As the Store Supervisor, you will be responsible for managing the daily operations of the establishment, guiding and nurturing your team, ensuring outstanding customer service, optimizing sales, and maintaining profitability while fostering a vibrant and welcoming environment.
Key Responsibilities- Deliver exceptional service and product excellence to all customers
- Effectively manage labor and food costs along with other expenses to maximize profitability
- Utilize operational tools to efficiently schedule and oversee shifts
- Ensure cleanliness and organization throughout the establishment
- Foster a positive and productive workplace culture
- Train team members and hold them accountable for delivering outstanding customer experiences
- Identify, recruit, train, and mentor team members
- Promote the brand positively to enhance customer interactions
- Engage in local marketing efforts, community outreach, and special events
- Ensure adherence to company policies and regulations
- Advocate for healthy and active lifestyles through our core values
- A minimum of 3 years of leadership experience in the hospitality sector
- Proficient in Microsoft Office and Point of Sale systems
- Experience with drive-thru operations is advantageous
- Excellent interpersonal and communication abilities
- Strong problem-solving skills and the ability to thrive in a fast-paced environment
- Availability for a flexible schedule, including evenings and weekends
- ServSafe Certification is preferred
- Ability to operate blenders and POS systems
- Capable of lifting boxes weighing up to 55 lbs.
- Flexibility to bend, reach, and scoop
- Ability to tolerate exposure to various food items
SE Blenders is an equal opportunity employer.
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