Patient Service Coordinator Advanced
7 days ago
We are seeking a highly skilled and experienced Patient Service Representative Advanced to join our team at Wentworth-Douglass Hospital (WDH). As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities- Check-In and Check-Out Duties
- Welcoming patients and verifying their identity using two patient identifiers
- Checking patients in and out of the practice, ensuring accurate and timely processing of patient information
- Referral, Diagnostic, and Lab Orders Processing
- Processing referrals, diagnostic, and lab orders, including electronic submissions and follow-up with specialists' offices
- Ensuring compliance with insurance carriers' pre-certification requirements and submitting necessary forms for outpatients' procedures
- Administrative Support
- Providing administrative support to clinical staff, including answering phones, responding to emergencies, and greeting visitors
- Performing chart prep, filing, and other administrative tasks as needed
- Medical Records Filing and Related Tasks
- Maintaining accurate and up-to-date medical records, including scanning and uploading documents to the patient's electronic health record
- Complying with HIPAA regulations and obtaining signed patient releases for medical record requests
- Quality Improvement
- Working collaboratively with the team to identify opportunities for improvement in patient satisfaction scores and implementing plans to address any issues
- High school diploma or equivalent required; associate's degree in secretarial sciences or business preferred
- 2-4 years of experience in healthcare or customer service; related experience and training in medical practices or fields preferred
- Mastery of Level 1 PSR and successful completion of Language of Caring modules within 1 year
- Passing grade on competency test and no active Level 1 or higher progressive discipline on file
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Patient Service Coordinator Advanced
6 days ago
Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Service Representative Advanced to join our team at Wentworth-Douglass Hospital(WDH). As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesCheck-In and Check-Out...
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Part-Time Patient Services Coordinator
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Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full timeAbout UsWentworth-Douglass Hospital (WDH) is a leading healthcare provider in the New Hampshire and Southern Maine Seacoast Region. Our multi-specialty group practice offers a wide range of services, from wellness and illness prevention to testing, treatment, and care of complex medical conditions.Our MissionWe value people who contribute to patient-centered...
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Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full timeAbout UsWentworth-Douglass Hospital (WDH) is a leading healthcare provider in the New Hampshire and Southern Maine Seacoast Region. Our multi-specialty group practice offers a wide range of medical services, from wellness and illness prevention to testing, treatment, and care of complex medical conditions.Our TeamWe value people who contribute to...
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