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Part-Time Patient Services Coordinator

2 months ago

Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time
About Us

Wentworth-Douglass Hospital (WDH) is a leading healthcare provider in the New Hampshire and Southern Maine Seacoast Region. Our multi-specialty group practice offers a wide range of medical services, from wellness and illness prevention to testing, treatment, and care of complex medical conditions.

Our Mission

We are committed to delivering high-quality patient care and services that exceed our patients' expectations. Our team of dedicated healthcare professionals is passionate about enhancing community health and transforming patients' lives.

The Opportunity

We are seeking a part-time Patient Service Representative to support our Pulmonology practice. This 20-hour per week position will involve scheduling appointments, checking in patients, collecting co-payments, and assisting with pre-visit paperwork. The ideal candidate will have strong customer service skills, be able to multi-task, and thrive in a high-volume outpatient setting.

Responsibilities
  • Schedule appointments and manage patient flow
  • Check in patients, collect co-payments, and assist with pre-visit paperwork
  • Field incoming telephone calls and route appropriately
  • Process referrals, diagnostic orders, and lab results
  • Provide general support to practice leadership, clinicians, and peers
Qualifications
  • High School Diploma or equivalent required
  • 2-4 years' experience in healthcare or customer service, preferably in a medical office setting
  • Demonstrated knowledge of medical terminology preferred
  • Strong computer skills
What We Offer

As a Patient Service Representative at WDH, you will have the opportunity to work in a dynamic and supportive environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.