Part-Time Patient Services Coordinator
6 days ago
Wentworth-Douglass Hospital (WDH) is a leading healthcare provider in the New Hampshire and Southern Maine Seacoast Region. Our multi-specialty group practice offers a wide range of services, from wellness and illness prevention to testing, treatment, and care of complex medical conditions.
Our MissionWe value people who contribute to patient-centered care that enhances community health. We recognize and reward those who share our values and transform our patients' lives.
The OpportunityWe are seeking a part-time Patient Service Representative to support our Pulmonary Medicine practice. This 20-hour per week position will involve scheduling appointments, check-in and check-out processes, and providing general support to practice leadership, clinicians, and peers.
Responsibilities- Schedule all appointments and manage patient flow
- Check-in patients, answer questions, collect co-payments, and assist with pre-visit paperwork
- Check-out patients, complete forms, and schedule follow-up appointments, tests, and procedures
- Field incoming telephone calls and route appropriately
- Process referrals, diagnostic orders, and lab orders
- Provide general support to practice leadership, clinicians, and peers
- High School Diploma or equivalent required
- 2-4 years' experience in healthcare or customer service, preferably in a medical office setting
- Demonstrated knowledge of medical terminology preferred
- Strong computer skills
Wentworth-Douglass Hospital is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace.
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