Patient Care Technician

7 days ago


Dover, New Hampshire, United States Mass General Brigham Full time

Job Summary

We are seeking a highly skilled and detail-oriented Housekeeping Specialist to join our team at Mass General Brigham. As a key member of our Environmental Services department, you will play a critical role in maintaining a clean and safe environment for our patients, visitors, and staff.

Key Responsibilities

  • Perform daily cleaning and disinfection of patient rooms, common areas, and other hospital facilities, adhering to strict infection control guidelines and protocols.
  • Participate in departmental functions, including general cleaning, linen room duties, waste and soiled linen removal, and project functions as assigned by department management.
  • Demonstrate competence in handling regulated medical waste, hazardous waste, chemo waste, soiled linen, and general waste, adhering to standards on an ongoing basis.
  • Assist in the performance of clean linen distribution, ordering, and record keeping, anticipating hospital linen needs and faxing daily orders in a timely and consistent manner.
  • Maintain EVS closets, carts, supplies, and equipment in a neat, clean, and organized manner, per department protocols.
  • Report unsafe, damaged, or broken equipment or surroundings to Plant Operations.
  • Provide exemplary customer service to internal and external customers, demonstrating ability to work in a fast-paced medical and invasive environment, delivering clinical and patient demands within the boundaries of your role.
  • Actively participate in process improvement and quality care initiatives, adhering to new process improvements within the hospital and department, and providing feedback.

Requirements

  • High school diploma or equivalent, or 1 year housekeeping-related experience.
  • Proficient in basic computer knowledge, able to effectively access all programs needed for the job.
  • Ability to read, write, understand, and comprehend English.

Work Environment

This is a full-time position, working 40 hours per week, with a standard day shift schedule. The ideal candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.



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