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Patient Services Representative
2 months ago
Mass General Brigham is seeking a part-time Patient Service Representative to support our Pulmonology practice. As a key member of our team, you will play a vital role in ensuring the smooth operation of our community-based physician practice.
Key Responsibilities- Schedule appointments and manage patient flow
- Check-in and check-out patients, collecting co-payments and assisting with pre-visit paperwork
- Field incoming telephone calls and route appropriately
- Process referrals, diagnostic orders, and lab results
- Provide general support to practice leadership, clinicians, and peers
- High School Diploma or equivalent required
- 2-4 years' experience in healthcare or customer service, preferably in a medical office setting
- Demonstrated knowledge of medical terminology preferred
- Strong computer skills
Mass General Brigham is an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating a workplace that reflects the diversity of our patients and communities. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
