Account Executive

2 weeks ago

Salt Lake, Utah, United States Viking Cruises US Full time
Unlock Your Potential as a Remote Account Executive, Travel Advisor

Come discover the world of travel and help others create unforgettable memories with Viking Cruises. As a key member of our team, you'll assist our guests in purchasing once-in-a-lifetime cruises from the comfort of your own home.

Key Responsibilities:
  • Demonstrate passion for curating extraordinary travel experiences for high-net-worth guests
  • Handle inbound sales calls from consumers, identify their needs, and make travel recommendations
  • Make follow-up outbound calls, overcome objections, and close the sale
  • Provide personalized recommendations based on guests' preferences and interests
  • Build lasting relationships to drive consumer loyalty
  • Explain cruise itineraries, onboard amenities, and pricing details
  • Maintain accurate records of interactions and follow up with leads
  • Enjoy working from home in a fully virtual environment
  • Continuously exercise high ethical standards
  • Remain coachable, open to feedback, highly motivated, and driven to succeed with an entrepreneurial spirit
Requirements:
  • Experience as a telephone sales person or similar sales role
  • 5+ years experience as an Account Executive or in a similar sales role
  • Demonstrated success in meeting and exceeding monetary sales KPI metrics
  • Strong experience in making sales over the phone
  • Exceptional communication, negotiation, and interpersonal skills
  • Ability to build and maintain relationships with high-end clients
  • Flexibility in your schedule, to include evenings, weekends, and holidays
  • Discipline to work in a structured environment with schedule adherence standards
  • Previous sales experience with ability to close on the first call
  • Proficiency with basic computer applications and equipment (MS Word, Teams, Outlook)
What We Offer:
  • Highly competitive compensation plan breakdown
  • Average earning potential of $90,000 annually (hourly base + commission)
  • Historic annual average commission of $53,000 (based on overall department performance and the terms of the applicable commission plan)
  • Employees are eligible for annual discretionary bonus
  • 401(k) plan with company match
  • Full benefits including medical, dental, vision, life, and disability insurance at a highly subsidized rate (some plans are fully paid by Viking)
  • Paid training (hourly pay + guaranteed commission)
  • Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year
  • Opportunity to take a free and/or discounted cruise
  • Highly subsidized gym membership
  • Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership, and too many more discounts to name

About Viking

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers, and lakes around the world. Designed for experienced travelers with interests in science, history, culture, and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans, and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure.

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