Client Relations Specialist

2 weeks ago


Norfolk, Virginia, United States REI Virginia Beach Full time

REI Virginia Beach is a prominent consulting firm focused on sales and marketing within the telecommunications sector. Our mission is to assist renowned brands in optimizing their profitability and enhancing their market presence through innovative revenue generation strategies.

We are on the lookout for a dedicated Customer Service Associate to become a vital part of our energetic team. In this role, you will be instrumental in implementing marketing and sales strategies, interacting with clients, and fostering new customer relationships.

Key Responsibilities:

  • Engage with clients to provide comprehensive product information and resolve inquiries
  • Conduct market research to identify and connect with potential customers
  • Articulate product features and advantages customized to client requirements
  • Address objections and manage account inquiries with professionalism
  • Participate in training sessions to enhance product knowledge

Qualifications:

  • High School Diploma or equivalent is required
  • 1-2 years of experience in customer service or sales is preferred
  • Excellent verbal and nonverbal communication abilities
  • A strong desire for personal growth, knowledge acquisition, and a solid work ethic
  • A positive and professional demeanor

If you are enthusiastic about customer service and sales, and excel in a dynamic environment, we invite you to consider this rewarding opportunity with REI Virginia Beach.



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