Medical Office Coordinator

2 weeks ago


Phoenix, Arizona, United States Nationwide Vision Full time

Job Summary

Nationwide Vision is seeking a highly skilled and detail-oriented Patient Service Representative to join our team at our Phoenix Medical Center. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our medical staff.

Key Responsibilities:

  • Welcome and greet patients and visitors in a professional and courteous manner.
  • Answer phone calls and respond to patient inquiries in a timely and efficient manner.
  • Register new patients and update existing patient demographics.
  • Facilitate patient flow by notifying providers of patient arrival and communicating with patients and clinical staff.
  • Protect patient confidentiality by securing protected health information.

Requirements:

  • Previous office administration or receptionist experience or a minimum of one year work experience in a medical office setting.
  • Strong customer service skills and ability to work in a fast-paced environment.
  • Proficiency in basic word and excel programs, time management, multi-tasking, and organization.
  • High school diploma or GED equivalent.

Work Environment:

This job operates in a professional office environment and requires the ability to stand, walk, and sit for extended periods of time.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Travel:

This position is expected to travel less than 5%.



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