Medical Office Coordinator
2 weeks ago
Job Summary
Nationwide Vision is seeking a highly skilled and detail-oriented Patient Service Representative to join our team at our Phoenix Medical Center. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our medical staff.
Key Responsibilities:
- Welcome and greet patients and visitors in a professional and courteous manner.
- Answer phone calls and respond to patient inquiries in a timely and efficient manner.
- Register new patients and update existing patient demographics.
- Facilitate patient flow by notifying providers of patient arrival and communicating with patients and clinical staff.
- Protect patient confidentiality by securing protected health information.
Requirements:
- Previous office administration or receptionist experience or a minimum of one year work experience in a medical office setting.
- Strong customer service skills and ability to work in a fast-paced environment.
- Proficiency in basic word and excel programs, time management, multi-tasking, and organization.
- High school diploma or GED equivalent.
Work Environment:
This job operates in a professional office environment and requires the ability to stand, walk, and sit for extended periods of time.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Travel:
This position is expected to travel less than 5%.
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