Medical Office Coordinator

4 days ago

Phoenix, Arizona, United States Women's Health Arizona Full time
Job Summary

We are seeking a highly skilled and compassionate Medical Office Coordinator to join our team at Women's Health Arizona. As a key member of our front office staff, you will play a vital role in providing exceptional patient care and support to our patients, while also contributing to the efficient operation of our practice.

Key Responsibilities
  • Patient Care and Support
    • Assist healthcare providers in providing comprehensive care to patients, including escorting patients to exam rooms, obtaining vital signs, and assisting with medical history documentation.
    • Prepare patients for examinations and procedures, including pelvic exams, pap smears, and ultrasounds.
    • Provide patient education on women's health topics, including contraception, prenatal care, and menopause management.
    • Perform basic laboratory tests, such as urinalysis and pregnancy tests, and accurately record results in patient charts.
  • Administrative Duties
    • Schedule patient appointments and manage the clinic's appointment calendar efficiently.
    • Maintain electronic medical records (EMR) and ensure accurate documentation of patient information, including medical history, medications, and allergies.
    • Handle patient inquiries, phone calls, and messages promptly and professionally.
    • Position requires insurance verification, billing, coding processes and patient collections at front desk.
    • Accurately and precisely verifying and explaining patient coordination of benefits.
  • Clinical Support
    • Assist healthcare providers during examinations, procedures, and surgeries as required.
    • Sterilize and prepare medical instruments and equipment for procedures and ensure compliance with infection control protocols.
    • Stock exam rooms with necessary supplies and ensure equipment is in proper working order.
    • Maintain cleanliness and organization of exam rooms and clinical areas.
  • Collaboration and Teamwork
    • Collaborate effectively with physicians, nurses, and other healthcare team members to ensure coordinated patient care.
    • Participate in team meetings, trainings, and quality improvement initiatives to enhance patient care delivery and clinic operations.
  • Compliance and Safety
    • Adhere to HIPAA regulations and maintain patient confidentiality at all times.
    • Follow clinic policies and procedures related to safety, infection control, and OSHA guidelines.
    • Stay updated on industry regulations, best practices, and emerging trends in women's health and medical assisting.
    Requirements
    • High school diploma or equivalent required; completion of a medical assistant training program preferred.
    • Certification or registration as a Medical Assistant (CMA/RMA) is strongly preferred.
    • Prior experience working in a women's health or OBGYN setting is highly desirable.
    • Proficiency in medical terminology, EMR systems, and basic clinical procedures.
    • Excellent communication and interpersonal skills, with the ability to interact effectively with patients, healthcare providers, and colleagues.
    • Strong attention to detail, organizational skills, and the ability to multitask in a fast-paced clinical environment.
    • Commitment to providing compassionate care and maintaining patient confidentiality.
    • Flexibility to adapt to changing priorities and willingness to contribute to a collaborative team environment.
    • Athena EMR experience preferred.

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