Medical Office Coordinator
5 days ago
We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at HonorHealth. As a Medical Office Coordinator, you will be responsible for admitting clients to the hospital, collecting information and deposits, completing forms and obtaining signatures, scanning ID cards/documents, and updating ADT systems.
Key Responsibilities:- Registration and Admissions: Ensure all patients are efficiently and accurately registered, prioritizing patients during periods of high volume.
- Customer Service: Greet patients and the public, providing necessary information in a courteous and professional manner while supporting HIPAA regulations and HonorHealth confidentiality standards.
- Insurance and Financial Management: Process pre-registered accounts, complete registration and admissions information, and obtain required signatures on medical, financial, and compliance documents.
- Documentation and Scanning: Scan all appropriate documents into the electronic medical and financial record, including patient identification, insurance cards, patient advanced directives, and other pertinent paperwork.
- Insurance Verification and Prior Authorization: Verify insurance eligibility and coverage, execute insurance notification procedures, and obtain prior authorization to avoid non-compliance, denials, and penalties.
- Payment and Collections: Request and accept payments for balances due on accounts upon admission or at the time of discharge.
- Team Collaboration: Collaborate with the multi-disciplinary healthcare team to facilitate patient satisfaction and maximize reimbursement.
- High School Diploma or GED
- 6 months medical office, hospital registration/business/banking/medical insurance office/customer service experience
HonorHealth is a nonprofit healthcare system serving a population of five million people in the greater Phoenix metropolitan area. Our comprehensive network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, clinical research, medical education, and more.
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