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Administrative Operations Coordinator

2 months ago

Red Bank, New Jersey, United States AHS Monmouth County Full time
Job Overview

Are you an experienced administrative professional with a passion for customer service and a keen interest in the sales domain? AHS Monmouth County is on the lookout for a proactive Office Manager to facilitate seamless daily operations while delivering exceptional customer service.

In this pivotal role, you will manage customer communications, provide insights into our services, and oversee daily scheduling. Construction experience is not a prerequisite. Your primary focus will be on understanding customer needs, resolving their inquiries, and connecting them with the appropriate craftsmen to ensure a positive experience.

This position presents opportunities for career advancement within the organization, allowing you to embrace new challenges regularly. We offer competitive remuneration, comprehensive benefits, and the chance to be part of a national organization with a community-oriented atmosphere.

Key Responsibilities

As an Office Manager, your responsibilities will include engaging in customer education and sales, managing project timelines, and assisting craftsmen with logistical requirements. Specific duties will encompass:

  • Promptly responding to incoming job inquiries
  • Coordinating schedules and managing material orders
  • Efficiently utilizing scheduling software
  • Addressing customer inquiries and conducting follow-ups
  • Supporting operational logistics to enhance customer satisfaction
  • Overseeing marketing initiatives, including networking and warranty communications
Qualifications

We are seeking individuals who are highly organized, possess strong administrative skills, and have a customer-focused mindset. The ideal candidate will meet the following criteria:

  • High school diploma or GED
  • 3-5 years of experience in administrative or scheduling roles
  • Proficiency in sales
  • Ability to adapt to technology
  • Excellent communication skills
  • Strong office management capabilities
  • Effective prioritization and multitasking skills
  • Basic knowledge of sales and marketing principles
  • Familiarity with QuickBooks Online or similar software
  • Experience in customer-facing roles

Embark on a rewarding career with a leading player in the industry. Explore your potential with us.

Flexible work-from-home arrangements are available.