Guest Services Manager

Company Overview Auberge Resorts Collection is renowned for its exceptional hotels, resorts, residences, and private clubs, each offering a unique blend of luxury and local culture. Our properties are designed to provide guests with unforgettable experiences through exquisite design, outstanding culinary offerings, and attentive service. Position Overview As...

Company Overview Established over a century ago, Auberge Resorts Collection is a prestigious portfolio of exceptional hotels and resorts that embody the spirit of their locations. Each property is distinct, offering a unique blend of luxury, culture, and experience. Position Overview As a Front Desk Supervisor, you will play a crucial role in shaping the...

Company Overview Established over a century and a half ago, this historic Santa Fe landmark is rich in heritage and has been thoughtfully restored to maintain its unique Southwestern charm for future generations. Visitors can immerse themselves in a vibrant culture of exploration and creativity through nature-inspired activities, visual arts, ancient...

Company Overview Auberge Resorts Collection is renowned for its extraordinary hotels, resorts, residences, and private clubs. Each property is distinct, yet all embody a meticulous approach to luxury, showcasing the essence of their locales through stunning design, exceptional culinary experiences, and unparalleled service. Position Overview Step into a...

Company Overview With a rich history spanning over a century and a half, our esteemed establishment is a cherished landmark that reflects the essence of Southwestern culture. We invite guests to immerse themselves in a world of exploration, creativity, and culinary delights, all while enjoying the unique heritage that defines our property. Role Overview Step...

Job OverviewBishop's Lodge is a historic establishment with over 150 years of heritage, offering a unique blend of Southwestern culture and modern luxury. Our guests are invited to immerse themselves in a world of artistic expression, culinary delights, and nature-inspired experiences.Position SummaryWe are looking for a dedicated and knowledgeable Concierge...

Job OverviewBishop's Lodge is a historic establishment that has been a part of the community for over 150 years, offering a unique blend of tradition and modern luxury. Our guests are invited to immerse themselves in the rich culture and natural beauty that surrounds us.Position SummaryWe are in search of a dedicated and knowledgeable Concierge to enhance...

Job OverviewKey ResponsibilitiesFacilitate bookings for all prospective visitors for the establishment, utilizing persuasive techniques to enhance revenue. Comprehend the sales strategy of the property by being aware of room availability and adhering to it closely to guarantee that reservations are made at the appropriate rates and dates.Manage all...

Position Type: Full-time Overview: EXPERIENCE THE HERITAGE WAY OF LIFE At Heritage Companies, we celebrate the vibrant culture and traditions of New Mexico, providing a workplace that prioritizes the overall experience of our employees. Our team members enjoy unique benefits, including opportunities for professional growth, exclusive discounts on...

Job OverviewKey ResponsibilitiesFacilitate bookings for prospective guests across various services including lodging, dining, and wellness, employing effective sales techniques to enhance profitability. Maintain awareness of the hotel's inventory status and adhere to pricing strategies to ensure accurate reservations.Manage modifications and cancellations...

Position Type: Full-time Overview: EMBRACE WORK, PLAY, AND LIFE WITH HERITAGE Heritage Companies reflects the rich culture and traditions of New Mexico, providing a workplace that prioritizes the overall employee experience. Employees enjoy unique benefits that only Heritage Companies can offer, including opportunities for advancement, generous discounts...

Position Type: Full-time Overview: EMBRACE A REWARDING CAREER WITH HERITAGE At Heritage Companies, we celebrate the rich culture and traditions of New Mexico while fostering a work environment that prioritizes employee satisfaction. Our team members enjoy exclusive benefits, including opportunities for career advancement, generous discounts on...

Company OverviewEsperanto Development LLC is a prominent hotel management firm recognized for enhancing profitability and elevating asset values for hotel proprietors. Our expertise spans hotel operations, property management, electronic distribution, and interactive marketing, enabling us to achieve exceptional operational outcomes through our unwavering...

Job SummaryWe are seeking a highly skilled and experienced Guest Experience Manager to join our team at the Eldorado Hotel & Spa. As a key member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesGuest Service Recovery: Be the first point...

Position OverviewThe Spa Guest Services Coordinator is responsible for managing and organizing all spa offerings, including scheduling treatments, pool access, and special events. This role plays a crucial part in maintaining the overall quality and ambiance of the spa environment. Additionally, the coordinator oversees retail inventory, aids in monthly...

Job DescriptionJob Summary:The Guest Experience Manager is a key member of the Eldorado Hotel & Spa team, responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers. This role requires a strong leader who can motivate and inspire a team to provide outstanding service, while also driving revenue growth and...

Job Summary:The Service Supervisor is a key member of our team at United Family Services Inc, responsible for delivering exceptional guest experiences and ensuring the front-end operations run smoothly. This role requires a strong focus on guest relations, productivity, and teamwork.Key Responsibilities:Provide exceptional guest service, acknowledging and...

Position OverviewThe Spa Receptionist plays a crucial role in managing and organizing all spa services, including scheduling appointments, overseeing pool access, and coordinating group activities. This position is essential for maintaining the overall quality and operational efficiency of the spa. The Spa Receptionist is also responsible for managing retail...

Position OverviewKey ResponsibilitiesWelcome and engage with guests in a friendly manner, efficiently managing the check-in and check-out processes.Ensure accurate posting of all charges and maintain a clear understanding of billing procedures.Possess comprehensive knowledge of the Front Office systems, handling both routine and less frequent...

Job OverviewKey ResponsibilitiesFacilitate bookings for all prospective guests across hotel, dining, and wellness facilities, employing persuasive techniques to enhance revenue. Maintain a thorough understanding of the hotel's pricing strategy and room availability to ensure reservations are processed at the appropriate rates and times.Manage modifications...