ECM - Individual Deployment Support Specialist
4 days ago
We are seeking a highly skilled and compassionate Emergency Case Manager/Individual Deployment Support Specialist to join our team at Strategic Resources, Inc. (SRI). As a key member of our organization, you will provide critical support to military families and individuals undergoing individual deployments.
Key Responsibilities- Provide comprehensive case management and advocacy services to sailors, their families, and DoD civilians before, during, and after individual deployments.
- Serve as the primary point of contact for assigned sailors and their families, offering tailored support and guidance throughout the deployment process.
- Collaborate with various military and civilian agencies to ensure seamless service delivery, participate in emergency preparedness exercises, and execute emergency response plans when necessary.
- Coordinate family services, integrate resources, and ensure all case management activities are accurately documented in the Family Fleet and Support Management Information System (FFSMIS).
- Associate's degree in social science or related field OR two years of equivalent experience.
- Demonstrated experience in providing advocacy or case management services.
- Experience working with family programs, military or civilian social service agencies, or as a military family member.
- Strong understanding of military lifestyle and the challenges faced by military families.
- Knowledge of state, federal, and local resources available to military families.
- Communication: Exceptional ability to communicate effectively with military personnel, their families, and community agencies.
- Case Management: Proven expertise in managing complex cases and advocating for client needs.
- Problem-Solving: Ability to identify and address service delivery issues promptly.
- Team Collaboration: Strong capacity to work within a larger system and maintain communication with key stakeholders.
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