Enterprise Sales Account Manager

6 days ago


Austin, Texas, United States SHI GmbH Full time
Job Summary

The Inside Sales Account Manager plays a pivotal role in driving sales by collaborating with the external sales team and providing comprehensive solutions to their assigned customers.

This role involves generating new sales within their current account set and proactively managing renewals. The Inside Sales Account Manager creates competitive pricing quotes for customers' IT needs, processes orders, and provides timely updates. Reporting directly to the Enterprise Inside Sales Manager, this role is a key contributor to revenue growth.

About Us

SHI International Corp. has been a global provider of IT solutions and services since 1989. We've grown every year since, and today we're proud to be a $14 billion provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.

Responsibilities
  • Act as the central sales contact for our customer base.
  • Forge strong relationships with customers, external sales team, and SHI internal departments.
  • Drive sales through regular customer meetings, identify new opportunities, and close sales cycles successfully.
  • Source and develop comprehensive pricing quotes based on customers' IT requirements, including new hardware, software, and associated services.
  • Actively manage customer maintenance and support renewals through a defined process and customer engagement, focusing on expanding the business relationship.
  • Identify and capture new ISAM sales opportunities, moving them effectively through the sales pipeline.
  • Ensure swift and accurate entry of purchase orders and provide timely updates to customers and all relevant parties.
  • Actively participate in team meetings to stay updated on product changes and business strategies.
  • Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls.
  • Handle customer inquiries proactively, resolving issues in a timely manner and ensuring customer satisfaction.
Qualifications

Completed Bachelor's Degree (College/University).

Proven sales experience, preferably in the IT industry.

Additional Information

The estimated annual pay range for this position is $40,000 - $120,000, which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.

Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.


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