Overnight Retail Operations Supervisor

2 weeks ago


Chicago, Illinois, United States Kohl's Full time

Overnight Retail Operations Supervisor

Kohl's is dedicated to inspiring and empowering families to lead fulfilling lives, and as an Overnight Retail Operations Supervisor, you will play a crucial role in making this mission a reality. Your leadership will help create an exceptional omnichannel experience by fostering a culture of hospitality among both customers and associates.

Key Responsibilities:

  • Recruit, interview, and onboard new talent to strengthen the team.
  • Work closely with the store leadership team to implement effective associate retention strategies.
  • Encourage a collaborative environment by addressing and resolving associate concerns.
  • Communicate essential priorities to associates to enhance Sales, Service, and Loyalty.
  • Continuously mentor and evaluate associates, providing feedback for their professional growth.
  • Ensure compliance with Kohl's policies and procedures among all team members.
  • Instill a customer-centric mindset among associates to deliver a premier shopping experience.
  • Maintain a well-organized store environment, ensuring high standards of merchandise presentation.
  • Make informed decisions to manage store expenses effectively.
  • Guide associates in the point of sale processes.
  • Lead the implementation of all merchandising initiatives.
  • Demonstrate product knowledge to optimize customer satisfaction and merchandising strategies.
  • Collaborate with fellow executives to identify business trends and opportunities.
  • Assess and allocate resources to meet business demands efficiently.
  • Oversee merchandise flow to ensure product availability for customers.
  • Exercise sound judgment in management decisions.

As an Overnight Retail Operations Supervisor, you will be an integral part of the store's leadership team, overseeing various departments and functional areas. Your performance in these responsibilities is vital to the store's success. This role is a full-time salaried position, with hours that may vary weekly.

Qualifications:

  • Proven experience managing a high-volume retail environment.
  • Demonstrated ability to lead and develop a diverse team.
  • Proactive in identifying challenges and implementing solutions.
  • Experience in dynamic and fast-paced settings.
  • Ability to build partnerships across all management levels.
  • Strong organizational skills with the capacity to multitask effectively.
  • Willingness to open and close the store as needed.
  • Ability to work overnight shifts occasionally.

Physical Requirements:

  • Capability to lift up to 50 pounds regularly.
  • Ability to spend the majority of work hours on the sales floor.
  • Physical activities include bending, lifting, walking, and reaching frequently.

Our Purpose:

Kohl's aims to inspire and empower families to lead fulfilled lives, making sure that our customers know that the resources to enhance their lives are within reach. We are committed to your professional and personal growth, providing an environment that fosters empowerment and potential.



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