Retail Ambassador
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Ambassador. As a key member of our retail team, you will be responsible for delivering an exceptional customer experience, maintaining a high level of store appearance and organization, and contributing to the store's sales and NPS goals.
Key Responsibilities- Customer Experience
- Provide personalized and high-quality service to all customers.
- Meet the standards set forth in our Retail Woolbook and Customer Journey.
- Develop a strong understanding of our brand and products.
- Build strong relationships with customers and contribute to the store's sales and NPS goals.
- Operations
- Maintain a clean and organized store environment.
- Operate our point-of-sale system.
- Execute inventory and merchandising duties.
- Perform daily operational tasks as delegated by the store leadership team.
- Teamwork
- Work collaboratively with the retail team to achieve shared goals.
- Practice respectful, honest, and effective communication.
- Cultivate a positive attitude and support your teammates.
- Retail and/or customer service experience is preferred.
- Available to work weekends.
- Connection to Allbirds' mission, vision, and products.
- Good communication and interpersonal skills.
- Desire to learn and grow.
- Reliable and punctual.
- Able to comfortably lift 30 lbs on a regular basis and stand for 95% of the work day.
We offer a competitive hourly rate of $16, as well as a range of benefits, including paid time off, equity, company bonus or sales commissions/bonuses, 401(k) plan with matching, medical, dental, and vision benefits, pre-tax savings, and wellness & lifestyle benefits.
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