Retail Operations Supervisor

2 weeks ago


Chicago, Illinois, United States Pete's Fresh Market Full time

Company Overview: At Pete's Fresh Market, we are committed to delivering outstanding customer experiences, top-notch products, and fostering a supportive work atmosphere for our team members.

Job Title: Retail Operations Supervisor

Department: Management

Reports To: General Manager

Position Overview: The Retail Operations Supervisor plays a vital role in assisting the General Manager with the seamless management of store operations aimed at optimizing sales and profitability. This position involves close collaboration with department leaders to mentor and guide staff, assess performance, and uphold the store's adherence to company standards.

Primary Responsibilities:

  • Exemplify reliability and a strong work ethic
  • Communicate effectively, delegate tasks, and inspire team members
  • Assist the General Manager in training and overseeing staff
  • Evaluate staff performance and identify store requirements
  • Coordinate with corporate support teams to enhance store efficiency
  • Ensure compliance with organizational policies and regulations
  • Manage employee scheduling and monitor expenses
  • Reduce losses and boost profitability
  • Maintain store presentation and cleanliness
  • Drive sales through exceptional customer service and suggestive selling techniques
  • Provide constructive feedback and conduct performance evaluations for staff

Qualifications:

  • 2-4 years of experience in retail management
  • Preferred: Associate's or Bachelor's Degree
  • Strong computer proficiency
  • Current Sanitation License for the relevant jurisdiction

Skills and Competencies:

  • Positive influence on team dynamics
  • Outstanding communication abilities
  • Exceptional customer service skills
  • Detail-oriented and self-driven
  • Able to work independently as well as collaboratively

Work Environment and Physical Requirements:

  • Capability to stand, bend, lift heavy items, and work in cooler environments
  • Flexibility to work varied shifts, including weekends and holidays
  • Reliable transportation is necessary
  • Availability during and after standard working hours

The Retail Operations Supervisor is essential in ensuring that the store functions effectively and meets the established company standards. We seek motivated and detail-oriented individuals who are passionate about retail management.



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