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Client Relationship Executive
2 months ago
Position Overview:
We are seeking a skilled Client Relationship Executive with a deep understanding of the market data industry and the unique requirements of financial institutions.
This role involves managing and enhancing client partnerships, ensuring account oversight, driving renewals, and identifying opportunities for both cross-selling and upselling in collaboration with our client success team.
Key Responsibilities:
- Develop and maintain strong client relationships to foster retention and revenue growth.
- Oversee account management processes to ensure client satisfaction and success.
- Identify and pursue opportunities for expanding service offerings to existing clients.
- Collaborate with the client success team to enhance service delivery and client engagement.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related discipline.
- 5+ years of experience in account management, customer success, or a similar field.
- Demonstrated success in meeting or exceeding renewal and sales objectives.
- Ability to juggle multiple projects and client accounts effectively.
- Proficiency in CRM software and Microsoft Office Suite.
- Experience working with financial services and other professional sectors.
- Strong knowledge of the market data landscape.
What We Offer:
We provide a dynamic work environment with motivated colleagues, comprehensive health benefits, a 401k plan, and unlimited paid time off.