Availability and Pricing Analyst

1 week ago


Farmington, Michigan, United States MyKelly Full time

Finding a role that aligns with your lifestyle can be challenging. At MyKelly, we are excited to present an opportunity for a Pricing & Availability Representative. This position is designed for individuals who are ready to contribute to a dynamic team.


Compensation:
$19/hour

Work Schedule:
Monday-Friday, 8am-4:30pm

Initial training will be conducted on-site for 2-3 weeks, after which the role transitions to a hybrid model, allowing for remote work up to three days a week.

Reasons to consider the role of Pricing & Availability Representative:
  • Competitive hourly wage of $19
  • Flexibility to work from home part of the week
  • Opportunity to engage with a leading client
  • Develop essential skills in customer service and communication

Key Responsibilities:

  • Deliver exceptional service to internal clients in the Service and Spare Parts Departments
  • Manage incoming requests from team members
  • Oversee pricing for Spare Parts
  • Identify product centers and workflows for non-setup spare parts
  • Follow up on pending pricing and part setup inquiries
  • Review and adjust current pricing and units of measure as necessary
  • Collaborate with Central Purchasing and Production for part details
  • Address escalated issues promptly and effectively
  • Provide accurate information to the customer service team
  • Enter requests with precision and timeliness
  • Utilize available tools and documentation to fulfill internal requests
  • Adhere to communication protocols and guidelines
  • Maintain an organized workspace while managing multiple tasks
  • Work alongside other internal departments
  • Perform various administrative tasks as required

This position may be ideal for you if you:

  • Have prior experience in customer service
  • Are skilled in managing a high volume of incoming communications
  • Possess strong communication abilities
  • Exhibit excellent organizational skills and multitasking capabilities
  • Are familiar with Microsoft Office, SAP, or other CRM platforms
  • Hold a high school diploma or equivalent (a college degree is preferred)


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