Spa Retail Supervisor

2 weeks ago


Los Angeles, California, United States Hand & Stone Massage and Facial Spa Full time

Benefits:

  • Performance-based bonuses
  • Employee discounts
  • Flexible working hours
  • Complimentary food and snacks
  • Provided uniforms
  • Opportunities for training and development

Overview:

Hand and Stone Massage and Facial Spa is seeking a dynamic and enthusiastic Spa Retail Supervisor who possesses strong organizational abilities and a commitment to enhancing the customer experience. The ideal candidate should have at least 3-4 years of experience in sales or customer service, ideally within a luxury hotel, spa, gym, or upscale retail setting. This position offers a fantastic opportunity for professional growth while enjoying a vibrant work environment.

Key Responsibilities:

  • Utilize retail and sales expertise to drive performance
  • Demonstrate a genuine passion for customer interaction and sales
  • Exhibit a high level of enthusiasm in all customer engagements
  • Facilitate client meetings, address concerns, and ensure a welcoming atmosphere
  • Promote the health and wellness advantages of massage therapy and facial treatments
  • Manage administrative tasks related to personnel, including payroll, scheduling, inventory, and reporting
  • Adapt to a flexible work schedule, including days, evenings, weekends, and holidays
  • Maintain comprehensive knowledge of all spa services and product offerings

What We Offer:

  • Hourly wage complemented by commissions and generous bonuses
  • Company-subsidized health insurance
  • Flexible scheduling options
  • A professional and secure work environment
  • Employee discounts and rewards programs
  • Incentives and contests

Please note that this position is with an independently owned and operated Hand and Stone franchisee, which is a separate entity from Hand and Stone Franchise Corp. and its affiliates. Each franchisee is solely responsible for all employment-related decisions.



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