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Retail Operations Supervisor
2 months ago
Position Overview
As a Retail Operations Supervisor, you will oversee the daily activities of the store to drive sales and profitability while safeguarding company assets. Your leadership will ensure that the store is well-stocked and visually appealing, enhancing the shopping experience for our customers.
Key Responsibilities
- Assist the Store Manager in planning and executing store operations and scheduling.
- Ensure compliance with Standard Operating Procedures (SOPs) and company policies to maintain operational excellence.
- Support inventory management by participating in the unloading and stocking processes.
- Achieve personal and team Key Performance Indicators (KPIs) to drive results.
- Oversee visual merchandising and ensure adherence to seasonal layouts and promotional displays.
- Manage inventory processes and merchandise operations, including Omni-channel initiatives.
- Implement shrink reduction and safety programs to protect store assets.
- Train and mentor team members to enhance performance and support their professional development.
- Foster a positive and respectful work environment, serving as a role model for team members.
- Act as Manager on Duty (MOD) when required.
- Engage with customers to provide assistance and solutions to their inquiries.
- Participate in Omni-channel processes as needed.
Additional Responsibilities
Other duties may be assigned as necessary to support store operations.
Preferred Qualifications
- Experience in retail management or leadership roles.
Physical Requirements
- Ability to stand for extended periods.
- Capability to navigate throughout the store and stockroom.
- Regular bending, lifting, carrying, reaching, and stretching required.
- Ability to lift heavy items and access high shelves using ladders or similar equipment.
- If assistance is needed to perform job functions, please consult with a supervisor for reasonable accommodations.
Work Environment
- Work is conducted in a public retail setting, with climate-controlled areas for customer interaction. Some stockrooms may not be climate-controlled, and outdoor tasks may be assigned.
Compensation
The total base pay range for this position is $28.40.
Company Overview
The Michaels Companies, Inc. is committed to fostering an inclusive environment for all team members and customers. We encourage creativity and personal growth, ensuring that everyone has the opportunity to thrive in their roles.
Equal Opportunity Employer
Michaels is dedicated to the full inclusion of all qualified individuals and will provide reasonable accommodations as needed throughout the application and employment process.
