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Retail Operations Supervisor
2 months ago
Position Overview:
The Retail Operations Supervisor will embody the essence of our brand, immersing themselves in our culture and product offerings to deliver outstanding customer experiences. This role is pivotal in supporting the Store Manager and ensuring the store's success through active engagement on the sales floor.
Key Responsibilities:
- Brand Ambassador: Fully embrace the store culture, showcasing a passion for our products and creating a welcoming environment for customers.
- Sales Leadership: Strive to exceed both individual and store sales targets by building authentic connections with customers.
- Performance Excellence: Aim to surpass commercial objectives and key performance indicators (KPIs), setting new benchmarks for success.
- Customer Engagement: Create memorable shopping experiences through exceptional product knowledge and fostering brand loyalty.
- Team Development: Inspire and coach the sales team, providing real-time feedback to enhance individual and store performance.
- Talent Acquisition: Cultivate a network to attract top talent for seasonal and core hiring needs.
- Operational Standards: Maintain merchandising and retail operational standards to ensure a seamless and on-brand experience.
- Additional Duties: Perform other responsibilities as assigned.
Qualifications:
- Minimum of 2 years of experience in a high-performance retail environment.
- Strong communication skills, both written and verbal, with the ability to connect with individuals at all levels.
- Proficient in time management, prioritizing tasks effectively.
- Familiarity with general computer software and retail point of sale systems.
- Must be at least 18 years old and able to provide proof of identity and eligibility to work.
Work Environment:
This role requires flexibility, including availability for nights, weekends, and holidays. Physical demands include standing for extended periods and the ability to lift over 50 pounds.
Compensation and Benefits:
We offer a competitive compensation package, including base salary and bonuses, along with a comprehensive benefits program that includes medical, dental, and vision coverage, retirement plans, and opportunities for professional development.
About Us:
Pandora is a global leader in hand-finished jewelry, dedicated to crafting high-quality products that empower individuals to express their unique stories. We are committed to sustainability and ethical practices, ensuring our operations positively impact the communities we serve.
