Insurance Customer Support Specialist

2 weeks ago


Phoenix, Arizona, United States Gpac Full time

Insurance Customer Support Specialist - Licensed

We are seeking a committed and approachable individual to join our team as an Insurance Customer Support Specialist. This role is essential for delivering outstanding service to our clients and policyholders. Candidates with prior experience in insurance customer support and a valid Property and Casualty License are encouraged to consider this opportunity.

Key Responsibilities:

  • Manage incoming inquiries regarding insurance policies, coverage concerns, and general questions with a high level of professionalism.
  • Accurately implement policy changes and updates based on the information provided.
  • Confirm customer coverage and prepare necessary documentation.
  • Ensure that all customer inquiries are resolved promptly and accurately.
  • Remain knowledgeable about new insurance offerings and marketing initiatives.
  • Address complaints and issues efficiently.

Required Qualifications:

  • Property and Casualty License is mandatory.
  • A high school diploma or equivalent is required.
  • 3 to 5 years of experience in insurance customer support is preferred.
  • Familiarity with insurance products and policy details is advantageous.
  • Proficiency in Microsoft Office Suite is necessary.
  • Experience with AMES 360 and ImageRight is a plus.
  • Excellent communication and interpersonal abilities are essential.

About GPAC:

GPAC (Growing People and Companies) is a premier search firm with a strong history of connecting top professionals across various sectors since 1990. We are committed to providing effective solutions tailored to our clients' needs.



  • Phoenix, Arizona, United States National General Insurance Full time

    Company OverviewNational General is a proud member of The Allstate Corporation, dedicated to staying ahead of our customers' evolving needs. We provide a range of insurance products, including home, auto, and health insurance, through a vast network of independent agents and direct-to-consumer channels.Position SummaryThe Customer Care Associate II plays a...


  • Phoenix, Arizona, United States courtesyautomotivegroup Full time

    About UsCourtesy Automotive Group is a well-established dealership network committed to providing exceptional service to our customers. We pride ourselves on our family-owned values and a long-standing tradition of helping individuals find the right vehicle to meet their needs.Position OverviewWe are seeking a motivated and friendly individual to fill the...


  • Phoenix, Arizona, United States CopperPoint Insurance Companies Full time

    Job SummaryCopperPoint Insurance Companies is seeking a highly skilled Insurance Underwriting Specialist to join our team. As an Insurance Underwriting Specialist, you will play a critical role in assisting the Underwriting division and new product launches by managing the new business submission intake process and supporting midterm policy changes and...


  • Phoenix, Arizona, United States Farmers Insurance Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Farmers Insurance. As a Customer Service Representative, you will be responsible for communicating with internal and external customers about intermediate underwriting guidelines, policies, and marketing initiatives to service customer accounts.Key...


  • Phoenix, Arizona, United States CopperPoint Insurance Companies Full time

    Job SummaryCopperPoint Insurance Companies is seeking a highly skilled Insurance Underwriting Specialist to join our team. As an Insurance Underwriting Specialist, you will play a critical role in assisting the Underwriting division and new product launches by managing the new business submission intake process and supporting midterm policy changes and...


  • Phoenix, Arizona, United States Farmers Insurance Full time

    Job OverviewPosition Summary:The role of a Customer Service & Sales Representative is pivotal in enhancing customer satisfaction by addressing inquiries or concerns related to the company's offerings. This position involves effective communication with both internal and external clients regarding fundamental underwriting standards, policies, and promotional...


  • Phoenix, Arizona, United States Sean Overlock - State Farm Agent Full time

    Position OverviewAre you a friendly and customer-oriented individual with a valid insurance license? If so, a role with a State Farm independent contractor agent could be the perfect fit for you. Our agents specialize in promoting State Farm's insurance and financial service offerings.Key ResponsibilitiesBuild and maintain customer relationships, ensuring...


  • Phoenix, Arizona, United States Sean Overlock - State Farm Agent Full time

    Position OverviewAre you a personable and service-oriented individual with a valid insurance license? If so, a role with Sean Overlock - State Farm Agent could be the perfect fit for you. Our agents exclusively promote State Farm insurance and financial service offerings.Key ResponsibilitiesBuild and maintain customer relationships, ensuring follow-ups as...


  • Phoenix, Arizona, United States Sean Overlock - State Farm Agent Full time

    Job OverviewPosition Type: Licensed RolePosition SummaryAre you a personable individual with a passion for assisting clients? Do you possess an active insurance license? If so, a role with a State Farm independent contractor agent could be an excellent fit for you. State Farm agents exclusively promote State Farm's insurance and financial service...


  • Phoenix, Arizona, United States Insight Global Full time

    POSITION SUMMARY:The Customer Support Specialist will play a crucial role in assisting the Insight Global staffing team with the recruitment and interviewing of candidates for various positions.You will collaborate with a dedicated team focused on enhancing processes related to candidate sourcing, application evaluation, and process acceleration. Utilize...


  • Phoenix, Arizona, United States TEKsystems Full time

    Job OverviewBilingual Customer Support SpecialistThis role involves providing exceptional customer service through various communication channels.Position Highlights:This is a full-time on-site position. Flexibility in working hours is required.Benefits Include:Comprehensive benefits starting from the first day of the monthWeekly compensationOpportunity for...


  • Phoenix, Arizona, United States UnitedHealth Group Full time

    Position OverviewAs a Healthcare Customer Support Specialist, you will play a crucial role in enhancing patient experiences by providing exceptional service and support.Key ResponsibilitiesHandle a high volume of patient inquiries, typically between 50-70 calls daily, addressing a range of moderate to complex concerns.Manage appointment scheduling and...


  • Phoenix, Arizona, United States TEKsystems Full time

    Position Overview:This role is a TEMP TO PERM opportunity, requiring in-office work for the initial five months, followed by eligibility for a hybrid work arrangement.Work Schedule: 40 hours per week, with operational hours from 7:30 AM to 8:00 PM Central Time. Some Saturday shifts may be necessary.Role Summary:The Customer Support Specialist is integral to...


  • Phoenix, Arizona, United States TEKsystems Full time

    Position Overview:This role is a TEMP TO PERM opportunity, with the initial five months requiring in-office presence for 40 hours per week, after which hybrid work eligibility will be available.Working Hours: 40 hours per week, with operational hours from 7:30 AM to 8:00 PM Central Time. Some Saturday shifts may be necessary.Role Summary:The Customer Support...


  • Phoenix, Arizona, United States Insight Global Full time

    POSITION SUMMARY:The Customer Support Specialist will play a vital role in assisting the Insight Global staffing team in identifying and interviewing potential candidates for various positions.You will collaborate with a dedicated team focused on enhancing processes related to candidate sourcing, application evaluation, and streamlining operations. Your...


  • Phoenix, Arizona, United States Global Channel Management Full time

    About the Position: As a Customer Support Specialist, you will play a crucial role in assisting our clients with their inquiries and issues. Requirements: Minimum of 6 months experience in a customer service environment.Proficient in computer and telecommunication systems, with the ability to navigate web-based applications.Exceptional verbal and written...


  • Phoenix, Arizona, United States Paychex Full time

    Position Summary Under moderate supervision, the Customer Support Specialist is responsible for delivering exceptional service for various Paychex offerings. Utilizing established protocols, this role ensures positive customer interactions while addressing inquiries and resolving issues in alignment with company policies. Key Responsibilities Provide support...


  • Phoenix, Arizona, United States Rain and Hail Insurance Full time

    Job Title: Customer Service RepresentativeCompany Overview:Rain and Hail Insurance is a leading provider in the insurance sector, offering a comprehensive range of property and casualty insurance solutions. Our commitment to excellence and our extensive global reach allow us to serve a diverse clientele effectively.Role Overview:We are seeking dedicated...


  • Phoenix, Arizona, United States MHA Systems Inc. Full time

    Job OverviewPosition Title: Customer Support Specialist for Loan ServicesRole Summary:MHA Systems Inc. is seeking a dedicated Customer Support Specialist to assist with our loan processing operations. This role comes with a competitive hiring bonus.The Customer Support Specialist plays a crucial role in delivering exceptional customer service while ensuring...


  • Phoenix, Arizona, United States Office Depot Full time

    On-Site Customer Support SpecialistProfessional/Contract SalesAt Office Depot, we prioritize the well-being of our employees through a comprehensive benefits package that encompasses five key areas:1. Physical Well-Being:Health InsuranceWellness EventsFlu VaccinationsFitness and Nutrition InitiativesErgonomic AssistanceReturn-to-Work Support2. Emotional...