Service Coordinator

12 hours ago


Indianapolis, Indiana, United States Brehob Corporation Full time
Job Overview

Brehob Corporation is seeking a highly organized and detail-focused Service Coordinator to join our team in Indianapolis, IN. As a Service Coordinator, you will be responsible for creating and maintaining daily schedule plans for service calls, requisitioning parts, and preparing service paperwork for invoicing.

Key Responsibilities
  • Create and maintain daily schedule plans for service calls
  • Assist requisitioning parts for service calls
  • Enter task lines for material required for jobs
  • Enter order rental equipment required for jobs
  • Prepare service paperwork for invoicing
  • Work on scheduling any open service calls
  • Answer incoming calls from customers requesting services and respond to requests left via email or voicemail
  • Communicate with customers via email and/or phone calls, notifying them of scheduled service calls
  • Handle multiple jobs at once and assign technicians to jobs as needed
  • Coordinate jobs with technicians' schedules to ensure customers are taken care of in a timely manner
Requirements
  • Must be detail focused
  • Comfortable with repetitive and tedious tasks
  • Must be able to multitask in high pressure situations
  • Excellent work ethic and self-motivated
  • Strong follow up and investigation skills
  • Ability to work as a team
  • Strong customer service skills both over phone/email and in person
  • Strong organizational skills
  • Strong Microsoft Office skills
  • Strong communication skills

Brehob Corporation is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.


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