Client Services Coordinator
2 days ago
We are seeking a highly skilled Client Services Coordinator to join our Commercial Lending Department at Stock Yards Bank and Trust. As a key member of our team, you will be responsible for managing assigned portfolios, serving as primary contact for existing clients, and providing exceptional customer service.
Key Responsibilities- Manage assigned portfolios, including new and outstanding relationships
- Serve as primary contact for existing clients, providing timely and effective communication
- Assist in the preparation, maintenance, and servicing of loans, including ordering supporting documentation
- Complete loan applications in lending software and assist in preparation of approval documents
- Close loans as needed, ensuring all documents are accurate and ready for closing
- Fund loans according to documentation within the loan package
- Provide administrative support to the department, including managing exception reports and notifying clients, vendors, or lenders of needed documentation
- Assist in organizing departmental events and maintain knowledge of the bank's loan policy and departmental procedures
- High School Diploma or GED Equivalent, college degree preferred
- Minimum of 1 year of experience in a related field or professional work experience in the financial services industry
- Knowledge of basic lending fundamentals and loan documentation
- Excellent communication and interpersonal skills, with the ability to communicate effectively with all levels of management and employees
- Ability to maintain customer satisfaction and generate positive client relationships
- Efficient time management and organizational skills
- Proficiency in Microsoft Office, including Word, Excel, and Outlook
- 401(k) with a company match of up to 6%
- ESOP employer match
- Medical, dental, and vision insurance
- Cancer and disease insurance
- Accident insurance
- Flexible Spending Accounts
- Health Savings Accounts
- Bank-paid life and AD&D insurance
- Voluntary life and AD&D insurance
- Bank-paid short-term and long-term disability insurance
- Employee Stock Purchase Plan
- Employee Assistance Program
This position requires sitting the majority of the time with limited walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate.
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