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Program Coordinator

1 month ago

Indianapolis, Indiana, United States P & P Home Services, LLC Full time
Job Summary

P & P Home Services, LLC is seeking a highly skilled Program Coordinator to oversee the coordination and delivery of services to clients in residential settings. The successful candidate will be responsible for supervising Direct Care Professionals, ensuring compliance with state and federal laws, and providing training and support to staff.

Key Responsibilities
  • Direct and manage the coordination and service delivery components of programs
  • Supervise the delivery of service and ensure individuals and consumers are receiving the highest quality care
  • Routinely observe service delivery on-site and monitor for demonstration of knowledge of consumer health needs, behavior management techniques, and emergency procedures
  • Serve as a liaison between the community and agencies in the service delivery system, family/guardians, and the agency
  • Communicate/collaborate with other providers, families, and consumers
  • Report, identify and resolve conflicts between staff members, clients, and client family members and/or guardians
  • Ability to be on call for emergencies for the homes assigned on their caseload
  • Complete IRs
  • Train, evaluate, and monitor assigned DSPs
  • Complete Performance Evaluations to ensure employees are productive, accountable, and successful in their positions
  • Ensure tasks set out by the program Coordinators Expectations and Task Form are completed in a timely and professional manner
  • Conduct and/or monitor training for all staff in the least restrictive techniques, behavior management, active treatment, client rights, prevention of abuse/neglect, documentation/data collection, emergency procedures, and other areas as needed
  • Work with Program Director and Program Manager
  • Conduct regular in-home visits
  • Complete quarterly reports and other reports
  • Review and approve staff time
  • Complete schedules
  • Meet with PM regularly (virtually and in person)
  • Participate in care coordination
  • Attend consumers quarterly and annual meetings, and other meetings, as necessary
  • Make recommendations regarding promotions, compensation, bonuses, staff recruitment, retention, and disciplinary actions
  • Participate in transitions
  • Attend trainings and workshops offered by the State of Indiana and other resources pertaining to the job
  • Complete Risks Assessments/Plans
Requirements
  • High school diploma or equivalence
  • Minimum of three (3) years of experience in the Developmental Disability field, with at least one (1) year spent providing Direct Care Services
  • (1) year of supervision
  • Must be 25 years of age
  • Must meet all personnel requirements as set forth in 460 IAC 6
  • Valid U.S. Residency
Work Environment

The position requires frequent travel and work in residential settings, meeting spaces, and company office. A mandatory 20 hours spent in the field each week (in the field is in the home of consumers with staff and/or other duties deemed necessary, which is working outside of one's personal home).