Restaurant Operations Manager
7 days ago
About Us
Fabio Viviani's restaurant group is dedicated to creating exceptional dining experiences for our guests. We are committed to delivering high-quality food, excellent service, and a unique atmosphere that makes every visit memorable.
Our Vision
We strive to be the go-to destination for foodies and families alike, offering a wide range of menu options, craft beverages, and decadent desserts. Our goal is to make every guest feel welcome and valued, creating a loyal following and driving business growth.
Job Summary
We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our restaurant, delivering exceptional guest service, and driving business results.
Key Responsibilities
Provide quality, genuine hospitality in a timely manner
Ensure that guests feel important and welcome in the restaurant
Ensure the excellence of the service and hospitality provided by the entire team
Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
Ensure effective hiring, training, development, promotion, and performance management
Guide all unit departments in upholding the excellence and efficiency of the business operations
Assist in managing all P&L considerations according to budget; verifying all payroll on a per pay period basis when necessary
Ensure the business delivers on the brand promise while achieving desired profitability
Assist in developing and implementing creative strategies for revenue enhancement and cost containment
Running hands-on shifts during volume periods
Adheres to, and ensures all team-members adhere to, all company safety and sanitation policies and procedures
Other duties as assigned
Requirements
Passion for food and ensuring an excellent dining experience for all guests
Energetic and genuine positive attitude while interacting with team-members and all guests
10+ years of experience in Restaurant/Hospitality Leadership preferred
Proficient knowledge of systems and processes in food cost management
Strong financial acumen
Ability to lead and empower a team
Excellent communicate skills to effectively work and guide the management team and team members as well as speaking with guests
Ability to taste and evaluate food and beverage products
Must be flexible with schedule and able to work different shifts and shifts with undefined end times
Be able to reach, bend, stoop, and frequently lift up to 20+ pounds
Be able to work in a standing position for long periods of time
Bachelors Degree and/or Masters degree preferred
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