Chief Operations Officer

2 weeks ago

Oldsmar, Florida, United States MicroLumen® Full time

Qualifications:


• A Bachelor's degree in Business, Engineering, or a related field is essential; equivalent experience will also be considered.


• An advanced degree or Master's qualification is highly desirable.


• Certification in Lean Six Sigma Green Belt is mandatory; Black Belt certification is an advantage.

Professional Experience:


• Over 10 years of progressive leadership experience in operational management is required.


• Experience in the medical manufacturing sector is preferred.


• A minimum of 5 years managing operations across multiple shifts is necessary; experience in a 24/7 operational environment is advantageous.

Physical Demands:


• Ability to remain stationary for 50% or more of the time.


• Capability to operate a computer for 50% or more of the time.

Key Responsibilities:


• Oversee daily operational functions of the organization. Act as the authority on process planning and prioritization for operations. Develop and execute strategies aimed at enhancing efficiency, maintaining quality, and fostering continuous improvement.


• Provide comprehensive leadership, direction, and motivation to all members of the operations team. Address routine supervisory matters including training, coaching, and performance evaluation. Support the growth of future leaders within the department.


• Convey the corporate vision, mission, and values into operational practices while promoting a culture of respect and civility throughout the organization.


• Collaborate with the executive leadership team to assess and monitor overall organizational performance, guide executive decision-making, and suggest actions to stakeholders.


• Assess operational performance against established KPIs and industry standards. Identify areas for enhanced accountability and develop appropriate reporting metrics that align with competencies, goals, objectives, and trend analysis for the operations team.


• Stay informed on trends, best practices, regulatory changes, and emerging technologies in operations and the industry; apply this knowledge to communicate necessary changes in policies, practices, and resources.


• Plan, manage, and oversee budgets for employee and equipment resources based on organizational growth and future requirements, while ensuring the financial health and sustainability of MicroLumen®.


• Represent MicroLumen® in a professional manner at various internal and external events, including charity functions, trade shows, and customer engagements.


• Perform additional duties as required.

Skills and Competencies:


• Exceptional verbal and written communication skills, with a strong ability to resolve conflicts.


• Strong analytical and metric-driven skills, complemented by excellent critical thinking and problem-solving abilities.


• Outstanding organizational skills and attention to detail, with a proven track record of meeting deadlines.


• Proficient in Microsoft Office Suite, particularly Word, Excel, PowerPoint, and Outlook.

Leadership Expectations:


• Coaching and Developing Others — Recognizing the developmental needs of team members and providing coaching, mentoring, or assistance to enhance their skills.


• Establishing and Maintaining Relationships — Building and sustaining constructive and cooperative working relationships over time.


• Active Listening — Fully engaging with others, understanding their points, asking relevant questions, and avoiding interruptions.


• Conflict Resolution and Negotiation — Addressing complaints, resolving disputes, and negotiating respectfully with others.


• Team Development — Fostering mutual trust, respect, and cooperation among team members.


• Leading by Example — Demonstrating reliability, accountability, and openness to diverse viewpoints while maintaining a growth mindset.


• Creative Thinking — Identifying and implementing innovative applications, ideas, systems, or products.


• Organizational Planning — Setting specific goals and plans to prioritize and accomplish work effectively through personal effectiveness and delegation.


• Providing Expert Consultation — Offering guidance and expert advice on technical, systems, or process-related topics.


• Decision Making and Problem Solving — Analyzing market trends and evaluating results to select the best solutions.


• Change Advocacy — Identifying, analyzing, and supporting change initiatives throughout the organization.


• Strategic Development — Establishing long-term objectives and specifying strategies to achieve them.

Demonstrated Skills:


• Proficient in various software programs, including ERP systems and Microsoft products such as Word and Excel.


• Strong managerial skills encompassing interviewing, hiring, coaching, and employee management.


• Comprehensive understanding of supply chain and manufacturing processes.

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