Client Care Coordinator

2 weeks ago

Eugene, Oregon, United States Right at Home Eugene Full time
Job Overview

POSITION TITLE: Care Coordinator

COMPENSATION: $22.00/hr to begin, with regular increases following a 90-day evaluation period.

Right at Home Eugene is a distinguished, locally operated organization dedicated to delivering exceptional and compassionate support to our clients in their residences. Our goal is to maintain the highest standards of care and service every day. We are currently seeking a dedicated individual for the role of Care Coordinator.

ROLE SUMMARY

The Care Coordinator is responsible for various administrative tasks including scheduling, human resources functions, and other office responsibilities, while also providing direct care in the field as necessary. This role includes conducting assessments for new clients in their homes and performing regular supervisory visits. Responsibilities also encompass modifying care plans, maintaining medication records, and assigning caregivers to clients. The coordinator will manage phone communications and be available for calls during weekends and after hours as required.

KEY RESPONSIBILITIES

  • Exhibit excellent telephone communication skills.
  • Assist with scheduling tasks as directed by supervisors.
  • Provide direct caregiving services in the field as needed, ensuring personal care and support for clients.
  • Participate in weekend on-call scheduling as a backup caregiver and on weeknights if necessary.
  • Support recruitment efforts by tracking incoming inquiries, coordinating training, and onboarding new hires.
  • Manage incoming and outgoing correspondence.
  • Prepare documentation for new hires, client care records, and informational packets.
  • Maintain inventory of office supplies and place orders as required.
  • Process payments for Accounts Payable and assist with basic bookkeeping tasks.
  • Prepare medication administration records (MARs) and liaise with healthcare providers.

QUALIFICATIONS / SKILLS / AVAILABILITY

  • High School diploma or equivalent with a minimum of two years of business experience.
  • Proficient in office and computer skills, with strong organizational capabilities and interpersonal skills.
  • Familiarity with common medical terminology.
  • Able to work independently and exercise sound judgment.
  • Prior experience in caregiving is essential.
  • Experience in scheduling is preferred.
  • Must possess a valid Driver's License and have access to a vehicle.

WORK ENVIRONMENT

  • Primarily operates from the local office.
  • Engages in fieldwork with caregiving responsibilities and client services as needed.

EMPLOYMENT TYPE: Full-time

PAY RATE: $22.00 per hour

BENEFITS:

  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Health Care Coverage

SCHEDULE:

  • Monday to Friday
  • On-call duties
  • Weekend availability

EDUCATION:

  • High school diploma or equivalent (minimum requirement)

EXPERIENCE:

  • Caregiving: 1 year (preferred)
  • Business: 1 year (preferred)

CERTIFICATION:

  • Driver's License (preferred)

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