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Administrative Operations Coordinator

2 months ago

King of Prussia, Pennsylvania, United States tng Full time
Job Title: Administrative Specialist

We are seeking a highly organized and detail-oriented Administrative Specialist to join our Consulting Operations team at TNG. As an Administrative Specialist, you will play a critical role in supporting the day-to-day operations of our consulting assignments team.

Key Responsibilities:
  • Provide administrative support for Consulting Operations, including tracking client requests, assessing client needs, and identifying potential obstacles and solutions.
  • Work collaboratively with other teams, including Business Development, Training Operations, and Associations departments, to identify and implement processes to achieve efficient client onboarding, client experience/quality analysis, and client satisfaction.
  • Maintain SharePoint site and manage onboarding process for subcontractors, sending/collecting hiring documents, project agreements, etc.
  • Schedule, create/distribute agenda, recordings and notes for monthly Consultants' meetings.
  • Manage internal and external communication for all consulting assignments.
  • Maintain assignment tracker, ensuring all new, pending, and assigned projects are noted and updated.
Requirements:
  • At least three years of professional experience in administrative support, project management, or related field.
  • Associate degree and/or progress towards a Bachelor's degree.
  • Confident, proficient user of MS Office Suite (including Excel/Word/PowerPoint) and Zoom.
  • Adept at rapidly learning new software systems.
Preferred Qualifications:
  • Completion of a Bachelor's degree.
  • Experience with Sugar, Toggl, Slack, and/or DOMO.
Skills:
  • Proven ability to complete multiple assignments simultaneously and in a timely manner.
  • Ability to work well with others and handle tasks independently.
  • Well organized, detail-oriented.
  • Friendly, responsive.
  • Effective communicator (written and verbal).
  • Takes initiative.
  • Strong analytical ability; problem solver.
  • Accustomed to dynamic/flexible work setting.