Office Coordinator

2 days ago


Idaho Falls, Idaho, United States Everlast Brands Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Administrator to join our team at Everlast Brands. As the first point of contact for customers, you will play a critical role in providing exceptional service and ensuring the smooth operation of our office.

Key Responsibilities
  • Manage all office and administrative duties, including scheduling, record-keeping, and data entry.
  • Provide top-notch customer service via phone, email, and in-person interactions.
  • Coordinate resources and projects, ensuring timely completion and customer satisfaction.
  • Store and organize financial and customer information with meticulous attention to detail.
  • Process business transactions, including receipts and invoices, using QuickBooks and other software.
  • Resolve customer inquiries and concerns in a professional and courteous manner.
  • Organize company and customer information with precision and accuracy.
  • Schedule reminders and notifications for business activities and deadlines.
  • Oversee the collection of payments and manage cash flow.
  • Provide information and recommendations to customers regarding products and services.
Requirements
  • High school diploma or equivalent required; 2+ years of customer service experience preferred.
  • 2+ years of experience in office management and administration preferred.
  • Proficiency in Google Suite and QuickBooks required; experience with restoration software a plus.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Detail-oriented and organized, with a strong ability to multitask and prioritize tasks.
  • Ability to work independently and as part of a team, with a positive and proactive attitude.
Benefits
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Employee discounts
Work Schedule
  • 8-hour shift
  • Monday to Friday, 8am - 5pm
  • Paid rotational on-call schedule (evenings and weekends)

Work Location: In person


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